Systems Analyst & Coordinator

About us

The Operations unit in the University Registrar's Office is responsible for providing advice and support to academic divisions and Strategic Enrolment Management on key processes and systems to support the student experience. These include processes and systems related to admissions, student financial assistance, transcripts and related processes. The Operations unit manages, monitors and evaluates these systems and works with stakeholders across the university to recommend and advocate for system enhancement. This unit is the key central university resource on student information system matters including admissions, financial aid, records, registration and related functions. The Operations unit also provides direct technical and business process support to other Strategic Enrolment Management (Student Recruitment, Admissions and Financial Aid) to ensure the smooth functioning and continued development of technical systems supporting admissions and student records.

Your opportunity

Under the direction of the Assistant Registrar, Systems, and in collaboration with the VPSEM operations team, the System Analyst & Coordinator will work in partnership with the University Registrar’s Office, and various University divisions to coordinate and implement system support for the University’s CRM, Slate. The incumbent collaborates with staff to collect operational requirements; design, develop, map, and document business processes and systems; test and implement new or improved systems / features; review and analyze relevant data to recommend enhancements to processes and / or improvements to systems, with the goal of improving workflow and client service. This position serves as a technical resource on admissions and enrolment processes to other IT staff, and for functional users of systems in the University Registrar’s Office. The incumbent is also responsible for gathering user input and for organizing the testing, implementation, and training for systems locally.

Your responsibilities

• Advising clients and technical subject matter experts on best practice for documenting system requirements
• Analyzing and documenting business requirements
• Assessing needs and contributing to the development of business systems
• Planning the implementation of new business system processes
• Writing complex specifications based on system requirements
• Training end-users on procedures and the use of supported IT systems
• Serving as a resource on specific issues to a group of specialists

Essential Qualifications

Assets (Nonessential)

To be successful in this role you will be

Closing Date

Closing Date : 10 / 16 / 2025, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Continuing

Schedule : Full-Time

Pay Scale Group & Hiring Zone :

USW Pay Band 14 $91,677. with an annual step progression to a maximum of $117,242. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Information Technology (IT)

Recruiter : Fiona Chan

Diversity and Accessibility

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact

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