Sales Support Analyst

Career Area

Business Services

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Who we are

As Caterpillar's RISST Division, we take immense pride in our mission to provide the best possible customer experience by leveraging cutting‑edge technologies such as automation and electrification to help our customers solve their biggest mine site challenges. Our integrated site solutions, including product health and safety services, are designed to enhance efficiency while ensuring safety and sustainability.

Our dedication is unwavering as we strive to create tailored site solutions that not only boost productivity but also reduce costs, ensuring an exceptional experience for our global customers. By working closely together with our dealers and customers, we function as a tightly knit three‑legged stool, focused on a common purpose – building a better and more sustainable world.

Together, we are mining better!

Role Summary

We are seeking a Sales Support Analyst to join our team in South Africa. This role combines analytical expertise with administrative coordination, making it ideal for someone who thrives in a fast‑paced environment, enjoys working with data, and ensures smooth operational support for the team.

What You Will Do

• Analyze market trends, pricing strategies, and financial performance to support commercial decision‑making.
• Deliver regular reports and forecasts on revenue, costs, and profitability.
• Collaborate with sales, finance, and operations teams to ensure alignment with commercial strategies.
• Create data‑driven reports to identify opportunities for growth and efficiency.
• Support budgeting, forecasting, and variance analysis processes.
• Support the sales and commercial functions in the region.

Core Competencies

What Will Put You Forward

Additional Information

Please frequently check the email associated with your application, including the junk / spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log‑in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South‑African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar’s privacy practices, please visit our Global Data Privacy Statement.

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NB : The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

What we offer

From day one, you’re set up to thrive at Caterpillar : helpful training, relatable mentors, global experience, competitive salary package, work‑life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI‑generated content may disadvantage your application.

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Posting Dates

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

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