Solutions Engineer
First Point GroupWorkFromHome, Gauteng, South Africa3 days ago
Job descriptionOwn the full customer onboarding process, from scoping integrations to managing complex data migrations. Lead deployments and configurations, ensuring successful rollouts and smooth user adoption. Develop implementation playbooks, timelines, and success criteria. Deliver workshops and technical training for QA teams, developers, and administrators. Act as the technical escalation point during implementation and integration phases. Address security and compliance queries confidently (GDPR, SOC 2, ISO 27001). Create and maintain clear, reusable technical documentation and integration guides. Bridge communication between customers and internal teams, relaying actionable product feedback. Work closely with Sales, Product, and Customer Success to ensure smooth client lifecycles. Identify upsell and cross‑sell opportunities based on usage insights. Monitor adoption metrics and recommend optimization strategies. Strong understanding of QA processes and Test Management Systems (TMS). Hands‑on experience with APIs, CI / CD integrations, and cloud deployments. Familiarity with information security frameworks and compliance standards. Proven ability to explain technical concepts clearly to non‑technical audiences. Excellent communication and presentation skills. Experience managing multiple customer implementations simultaneously. 3+ years in solutions engineering, implementation, or technical account management in a SaaS environment. Alternatively, 3+ years in QA automation or engineering with customer‑facing exposure. Experience across full customer lifecycle — from onboarding through renewal. Cloud certifications (AWS, GCP, or Azure) are advantageous. Be part of a global, remote‑first SaaS company at the forefront of software quality innovation. Work directly with enterprise clients and cutting‑edge engineering teams. Shape customer success strategy and influence product development. Enjoy autonomy, ownership, and the opportunity to grow within a scaling organization.
Solutions Engineer – MUST be based in South Africa
We’re partnering with a fast‑growing SaaS company building an innovative testing and quality management platform that helps engineering and QA teams streamline processes, integrate seamlessly with modern toolchains, and accelerate product releases.
They’re looking for a versatile Solutions and Implementation Engineer to play a pivotal role in connecting product, sales, and customer success — driving adoption, solving complex challenges, and ensuring smooth customer experiences from pre‑sales through post‑implementation.
If you’re passionate about technology, customer success, and solving real‑world engineering challenges , this is an excellent opportunity to join a team shaping the future of software testing and quality automation.
What You’ll Do
- Partner with Account Executives to understand customer pain points and business goals.
- Deliver tailored product demos that align with client use cases.
- Manage Proof‑of‑Concept (POC) implementations, from data setup to success validation.
- Contribute to RFP / RFI responses, providing technical insights and scalability assessments.
- Independently complete customer security questionnaires.
Implementation & Onboarding
Technical Delivery
What You’ll Bring
Technical Expertise
Customer‑Facing Experience
Professional Background
Why This Role?
#J-18808-Ljbffr
Create a job alert for this search
Engineer • WorkFromHome, Gauteng, South Africa
Related jobs
%20Ltd)
%20LTD)
- Promoted
Solution Engineer, Specialist
SITAWorkFromHome, Gauteng, South Africa At SITA, we keep airports moving, airlines flying smoothly, and borders open.Our technology and communication innovations power the success of the global air travel industry.You’ll find us in 95% o...Show moreLast updated: 22 days ago
- Promoted
Solutions Consultant
IOCOJohannesburg, South Africa The Solutions Consultant drives the successful adoption and optimization of AVEVA’s industrial software solutions by delivering expert technical support, implementation, and training to clients a...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
ParaconJohannesburg, Gauteng, South Africa Paracon City of Johannesburg, Gauteng, South Africa.Our client is seeking a highly skilled.This role is ideal for someone who not only excels in architectural design but is also.Java or Python) and...Show moreLast updated: 30+ days ago
- Promoted
Solutions Consultant
KlipboardWorkFromHome, Gauteng, South Africa At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that co...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
Network RecruitmentJohannesburg, South Africa Youll be responsible for formulating business cases, designing automation solutions, and guiding implementation through architectural frameworks.
This role involves leading solution development team...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect - Fixed and UCC
TelebestJohannesburg, Gauteng, South Africa Our client has an EE senior position available for a Solutions Architect – Fixed and UCC based in Johannesburg.Bachelor’s degree in Computer Science, Information Technology, Software Engineering, o...Show moreLast updated: 30+ days ago
- Promoted
Snr Specialist Systems Solution Enablement
SasolSandton, Gauteng, South Africa Snr Specialist Systems Solution Enablement.Get AI-powered advice on this job and more exclusive features.Sasol is a global integrated chemicals and energy company with a 75-year heritage.Through ou...Show moreLast updated: 5 days ago
- Promoted
Solutions Architect
wePlace (Pty) LtdJohannesburg, Gauteng, South Africa An industry leading Bank has an exciting opportunity available for a Solutions Architect to join their dynamic team.You are a tech-savvy individual who understands the importance of staying ahead o...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
Jurumani SolutionsJohannesburg, Gauteng, South Africa Architect and implement cutting-edge Unified Communications and Wholesale solutions that drive performance and scale.Lead technical design and integration across diverse systems and services.Identi...Show moreLast updated: 22 days ago
- Promoted
Solutions Engineer Johannesburg North
Network EngineeringRandburg, Gauteng, South Africa A leading provider of innovative solar energy solutions.A leading provider of innovative solar energy solutions, committed to sustainability and environmental stewardship, is seeking a Solar Soluti...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
Capitec BankSandton, Gauteng, South Africa We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.
To be part of the journey, follow the steps below : .To see what life at Capit...Show moreLast updated: 30+ days ago
- Promoted
Solutions Consultant
Palo Alto NetworksSandton, Gauteng, South Africa Our Mission : At Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life.We thrive at the intersection of innovation and impact, solving real-world problems with cutt...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
Capitec Bank Ltd.Sandton, Gauteng, South Africa Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .We're on the lookout for energetic, self-motivated individuals who share our passion for service in the ban...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
CodematchCenturion, Gauteng, South Africa Here is an exciting opportunity to dive into the heart of excitement with our client's insurance company.The client is on the lookout for a dynamic Solutions Architect to spearhead innovation and r...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
LINKFIELDS INNOVATIONS (PTY) LTDRandburg, Gauteng, South Africa Responsible for creating technical Solution architecture that describes how IT components are.IT teams to meet project objectives.
The Solutions Architect is required to.Enterprise Architecture Road...Show moreLast updated: 30+ days ago
- Promoted
Solutions Engineer
LAdminsWorkFromHome, Gauteng, South Africa Solutions Engineer (OEM / Testing Solutions).Remote — Philippines (collaborating daily with the U.Help leading manufacturers and innovators measure what matters.
You’ll collaborate closely with Sale...Show moreLast updated: 5 days ago
- Promoted
Applications Solution Architect
C. Steinweg – Handelsveem B.V.Johannesburg, Gauteng, South Africa The Applications Solution Architect is responsible for leading the design and implementation of scalable, secure, and high-performing technology solutions in the logistics and supply chain domain.T...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
Elite SearchJohannesburg, South Africa Architect end-to-end solutions across multi-vendor environments.Hands-on involvement with networking, cloud, security, and telecommunications.
Lead solution delivery, feasibility analysis, and integ...Show moreLast updated: 4 days ago