Territory Sales & Application Manager - Cape Town (Invitro Diagnostics)

Overview

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Territory Sales & Application Manager - Cape Town for Beckman Coulter Diagnostics is responsible for the sale and Applications Support of company products within an assigned territory or geographic region. Provides expertise and service to customers. Gathers data on marketing trends, competitive products, and pricing. Builds relationships with customers and influences the acceptance and use of Company products. Identifies, profiles, and may service key accounts. May participate in negotiation of contracts. Complies with applicable laws. Requires frequent travel, vendor credentialing and uses complete understanding and wide application of technical concepts, theories, standards, and practices in chosen field, and is expanding knowledge or related disciplines. Also designs and develop product specific training on various discipline specific equipment. Delivers technical and customer training to internal and external customers on new and existing product technology, Application support and troubleshooting to customers and engineers.

This position is part of the Sales Department located in Cape Town Region and will be a Remote Position at Beckman Coulter; our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Sales Department and report to the Group Sales Manager who is based in Gauteng , responsible for Sales Growth & Revenue in Southern Africa. If you thrive in an amazing, multifunctional, fast paced role and want to work to build a world-class Sales organization—read on.

In this role, you will have the opportunity to :

• Design and develop product specific training on various discipline specific equipment.
• Delivery of technical and customer training to internal and external customers
• Provide customer training on new and existing product technology.
• Application support / troubleshooting to customers and engineers
• Scan the market : Identifying potential customers; using the exiting list; adding to the list; visiting laboratories and hospitals.
• Product promotion : Based on the scan, identifying potential customers; visiting customers, identifying their needs, and explaining the products and benefits.
• Funnel management : Making their own prospect funnel list, identifying customer requirements and customer details; keeping track of timelines of execution; making and tracking their own database.
• Product presentation : Making a follow up appointment and demo the product; taking the potential customer to another customer’s place to demo the product; else take the product to the customer’s site; showing videos in case physical demo can't happen.
• Organizing demos with customers : Setting up time with the customers; arranging for logistics support.
• Customer Support : Managing logistics; organizing with distributors to ensure that the customer gets it on time; in case of any breakdowns, contact the service person.
• Negotiating with customers to agree on the quote.
• Taking the order : Signing the order form with the customer, managing tender follow up.
• Coordinating with other functions like service, applications, logistics, Finance.
• Pre-Installation Requisite : (PIR) Handling the site preparation; organizing the basic requirements like printers, etc at the regional office level.
• Inventory of reagents at customers and suppliers; ensuring stock at the customer site and reserve stock at the distributors site; checking with customers on items that are running short; educating the customer on what should be stocked.
• Operating Term Lease : Tracking and monitoring the reagents required at the customer site.
• Compliance : Following up of compliance on contracts; visiting customers to check this
• Meeting with existing customers : Understanding their issues and what they can do better; sharing product literature; sending scientific emails etc, Attending training programs.
• Attend exhibitions, Conferences and Trainings
• Networking with fellow colleagues – valuable to exchange information and solutions to problems
• Visit Customers on regular basis to create awareness of Products and new product developments.
• Involve either Applications / Service or both with customer visits to promote and sell our services.
• Academic Days – responsible for compiling the agenda and getting speakers to present.
• Involved following up customer survey reports related to product issues.
• Attend all Company meetings as scheduled to familiarize myself with all current activities with the Company.
• Check all proposals and presentations to be in line with Company policies and procedures.
• Ensure Sales see all customers and not only the current or loyal BC Customers
• Have 1 : 1 meeting with Sales to establish needs or support and to identify possible new business opportunities.

The essential requirements of the job include :

It would be a plus if you also possess previous experience in :

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce.

This job is also eligible for 30% on Target Sales bonus / incentive pay.

We offer comprehensive package of benefits including paid time off, medical, pension, Vehicle Allowance, Insurance, Group Life Benefits and Scholar & Employee Bursaries to eligible employees.

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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