Medical Receptionist (Dental Practice – Frontline Role)

Our client, a busy private dental practice in Upper Claremont, is seeking to appoint an experienced Medical Receptionist . Previous experience working in a medical or dental environment is essential – please only apply if you meet this requirement.

You’ll be the first point of contact for patients and will manage a high patient volume with professionalism, compassion, and efficiency. This is a fast-paced, frontline role combining reception and administrative duties, including handling patient payments.

Key Responsibilities

Welcome and assist patients and visitors in a professional and friendly manner

Manage a busy switchboard, incoming calls, and patient inquiries

Schedule and coordinate appointments to ensure smooth patient flow

Create, update, and maintain accurate patient files and records

Handle cash and card payments, issue receipts, and reconcile daily takings

Assist patients with completing forms and documentation

Maintain a neat, organized, and welcoming reception area

Protect the confidentiality of all patient, staff, and doctor information

Working Hours

Monday – Thursday : 7 : 30 am – 5 : 00 pm

Friday : 8 : 00 am – 4 : 00 pm

Requirements

Matric (Grade 12)

Proven experience in a medical or dental reception / secretary role (essential)

Experience handling cash transactions and reconciliations (essential)

Strong administrative and organizational skills

Computer literate (MS Office, Excel)

Excellent verbal and written communication skills (English & Afrikaans)

Skills & Attributes

Warm, friendly, and professional manner

Strong interpersonal and customer service skills

Ability to multitask and remain calm under pressure

Detail-oriented, highly organized, hardworking, and reliable

Start Date

• As soon as possible – we understand some applicants may need to give notice.

Salary

If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.