Job title : Field Sales Executive
Job Location : Western Cape, Cape Town
Deadline : December 06, 2025
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Field Sales Executive
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.Develop new business (All modes) for overall sales development of DHL Global Forwarding Sales & Marketing functionDHL Global Forwarding has an opening for a Field Sales Executive in Cape Town, South Africa. Join us in connecting people and improving lives!In this Field Sales Executive PositionCustomers – New & ExistingDevelop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.Respond to customer enquiries / complaints.Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum]Plans and manages medium to large - sized Business CustomersBuilds rapport and trust with customers by being informed about customer’s business and the marketRecommends solutions based on customer needs by using industry knowledgeIs responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chainUses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needsCollects relevant customer information for the RFI / RFP / RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectationsSales ManagerHighlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.Maintain and support interdepartmental relationships.Collaborate with colleagues across the organization to achieve shared goalsBusiness Developemnet :Develops sales plan / strategy / activities to achieve target budgets.Responsible for conducting high quality presentation of the entire range of standardized products to customers.Develop target lists of new business and continuously review and update.Establish and present customized offers to customers.Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.Business Performance & ResultsResponsible for product targets.Prepare and realize planned sales calls.Responsible for budgeted growth in new and additional business.Secure / collect all necessary information to assess credit worthiness of potential customer.Support receivables functions.Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.Report activities, quotes, sales calls and other information through CRM Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.Now, here is what we need from you!
Knowledge and experience of business development in the Logistics Industry at largeKnowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageousNew Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & StorytellingWe offer :
Comprehensive training and development opportunities.Mentorship from experienced freight forwarding professionals and senior leaders.Opportunities for international travel and exposure within the Freight Forwarding Industry.Potential for full-time employment upon successful completion of the program.Sales / Retail / Business Development jobs