SayPro SENIOR COMPLAINTS AND INVESTIGATIONS OFFICER

Overview

The Information Regulator (Regulator) is a juristic person established in terms of Section 39 of the Protection of Personal Information Act 4 of 2013 (POPIA). It is independent and impartial, accountable to the National Assembly, and has jurisdiction throughout the Republic of South Africa. The Regulator promotes and protects the right to privacy as it relates to the protection of personal information and the right of access to information. It operates in accordance with POPIA and the Promotion of Access to Information Act 2 of 2000 as amended (PAIA).

The Regulator consists of five Members : the Chairperson and four ordinary Members appointed for a five-year term. The Chairperson and two ordinary Members are full-time; the other two ordinary Members are part-time. Section 47 of POPIA empowers the Regulator to establish its own administration, and it must appoint the Chief Executive Officer (CEO) and other staff to assist in performing its functions.

The Head Office is in Woodmead, Johannesburg. The Regulator invites suitably qualified applicants whose appointment will promote equity and representivity to submit applications for the vacant positions listed below. People with disability are encouraged to apply. For detailed information please visit our website at

Position

POST : SENIOR COMPLAINTS AND INVESTIGATIONS OFFICER : PAIA (1 POSITION)

REFERENCE : IR1 / 10 / 2025

CENTRE : HEAD OFFICE : WOODMEAD, JOHANNESBURG

SALARY LEVEL : 11

SALARY : R (all-inclusive package and not negotiable)

The successful candidate will be required to sign a performance agreement annually.

Requirements

• Matric certificate plus an LLB Degree as recognised by the South African Qualifications Authority (SAQA);
• Minimum five (5) years post-qualification experience in conducting investigations, of which three (3) years must be at junior management, preferably in a regulatory environment;
• Admission as a Legal Practitioner will be an added advantage; and
• Driver’s license will be an added advantage.

Skills and Competencies

Knowledge of the Protection of Personal Information Act No. 4 of 2013 and its Regulations, the Promotion of Access to Information Act 2 of 2000 and its Regulations, the Constitution of the Republic of South Africa Act 108 of 1996, the Promotion of Administrative Justice Act 3 of 2000, and a good knowledge and understanding of the law of evidence. Ability to work under pressure, work independently and in a team, conduct basic research. Strong office management, administration, and telephone etiquette. Computer literacy with advanced knowledge of Microsoft packages and good typing skills; time management, analytical skills, attention to detail, interpersonal relationships, excellent written and verbal communication with proven report-writing experience.

Key Performance Areas

Applications

Applications for this position must be submitted by email as follows :

Important Instructions to Candidates

Applications for this position must be submitted by email at – No deliveries will be accepted. Only applications submitted to this email address will be accepted.

We wish you all the best with your applications

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