Job title : Fragrance Consultant - Foschini Canal Walk
Job Location : Western Cape, Cape Town
Deadline : October 19, 2025
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KEY RESPONSIBILITIES
MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY
Achieve monthly and annual sales targetsAssist in setting up and driving sales at events / launches / retailer activitiesProvide feedback on sales / customer related issues or concerns timeouslyBRAND MANAGEMENT
Monitor competitor activity, stay up to date with current industry trendsEnsure that hygiene and safety standards are maintained according to retailer requirements at all timesAdhere to and maintain brand standards at all timesSTOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS
Ensure that stock is merchandised according to merchandising guidelinesReport out of stocks to line manager daily to drive sales and maintain an exceptional client experienceStock administration, stockloss prevention, stock level control and managementImplementation and adherence to operating procedures and policies at all timesAsset control and securityPoint of saleCUSTOMER EXPERIENCE
Provide an exceptional and consistent client experience to all clientsUphold and reinforce the Client journey and experience standardsBuild relationships, loyalty and inspire confidence in clients by providing fragrance recommendationsUse expert knowledge and skills when demonstrating fragrances to clientsShare fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experienceDrive increased customer data base (attraction of NEW customers)TEAMWORK
Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountableSupport and assist new team members with onboarding and orientationEnsure that exceptional; consistent standards are maintainedLive the company values; conduct oneself with integrity at all timesADMINISTRATION
Daily tracking sheets / reports completed and submitted as requiredImplementation of CRM processesRetail reports and updates as requiredREQUIREMENTS / QUALIFICATIONS
Matric certificateAt least 2 years cosmetics / fragrance experience within a retail environmentMust be able to demonstrate retail knowledge and current industry trendsMust be a team player, an active learner and problem-solverMust be willing to work weekends and shifts as requiredMust have own transportSales / Retail / Business Development jobs