Parts Controller / Stock Controller

Our client, a trusted service partner to Samsung , is looking for a Parts Controller / Stock Controller to oversee and coordinate the inventory of spare parts for televisions, audio systems, and home appliances. This vital role supports seamless operations between the warehouse, technicians, and service centers in the Cape Town region.

Key Responsibilities

Receive, store, and dispatch electronic and appliance spare parts

Maintain accurate inventory records using Samsung’s system (e.g., GSPN or equivalent)

Coordinate daily part deliveries and returns with field teams and service centers

Monitor and manage stock levels to prevent shortages or excess stock

Process orders, transfers, warranty claims, and replacements

Conduct cycle counts and full inventory audits to ensure accuracy

Collaborate with technicians and service managers to forecast part demand

Ensure compliance with safety and quality standards for all stored parts

Manage shipment documentation and liaise with couriers / logistics providers

Prepare and submit inventory and usage reports to management

Minimum Requirements

2+ years’ experience in parts or stock control (preferably in electronics or technical services)

Familiarity with inventory systems – GSPN experience is a strong advantage

Strong attention to detail and excellent organizational skills

Effective communication and coordination skills

Ability to work independently and collaboratively