The primary responsibility is to assist the Logistics Manager with day-to-day fleet management tasks such as procurement, reporting, co-coordinating, administration and controlling whilst maintaining and implementing company policies, procedures and standards, as well as to monitor and run the fleet efficiently with the best fuel consumption possible per route.
General Fleet Control
- Responsible to instruct, oversee and manage the completion of tasks assigned to drivers and assistants (loading, on time deliveries, customer service, etc)
- Assist, when necessary, with the implementation of logistic policies and procedures
- Induction of new staff members and ensuring all policies and procedures are understood
- Train new employees and assigning new employees to competent on the job trainers within the team
- Monitor Dash Cam alerts and track common trends by advising Supervisor and or Manager on issues requiring discipline
- Review and coach drivers on DashCam incidents
- Assist in identifying training needs of new as well as existing employees
- Assist with the testing of driving candidates during interview processes
- Supervise, co-ordinate and schedule drivers and assistants in order to ensure on time deliveries
- Allocate trucks to bays according to load sizes and ensure employees load timeously and without damage to stock
- Be in constant contact / communication with the fleet and monitor and advise fleet on delays and assist in communication to Customers as to delays, problem solve driver issues / incidents Influencing behaviour of drivers and site supervision
- Manage PDP renewal claims
- Monitoring and managing vehicle GPS tracking system and generate detailed KPI reports
Fleet Cost Control
Kilometers travelled are monitored on a daily basis according to the fuel issue systemTrack, Monitor and Record Vehicle Turnaround TimeManpower costs need to be measured by analyzing overtime trends, subsistence allowance payments, employee strength and method of calculationIncident & Accidents Control
Accident reports are accurate and conciseAccident report keeping system is maintained in such a manner that accident frequency, cost trends, discipline and training needs are recordedTraining of drivers and assistants on incident / accident proceduresBriefing : Conduct pre-trip preparation
Checking of validity of COFs, licenses and transport permitsLoad documents are prepared and checked prior to dispatchingEnsure documentation is collected and checked upon return from deliveryEnsure pre-trip inspections are carried out on time and according to standardDebriefing : Conduct post trip preparation
Ensure that drivers are debriefed on return on certain aspectsDocuments are collected and checked after the completion of a tripAdministration & Keeping records
Information is accurately recorded in a computerized vehicle register within 24 hours of completion of a tripUnresolved queries are reported to Management within 24 hoursDriver wages and subsistence allowance payments is calculated timeously and submitted to the wages clerkImplement and manage customer experience
Quality of service provided to the customer is checked on an ongoing basis by monitoring critical performance areas and taking timeous corrective action if requiredInstances of poor and / or excellent customer relationships is reported to Management on an ongoing basisFleet Supervision and Control
Measuring driver and assistant performanceRemain in constant communication with drivers on routeAncillary duties requested by Management are carried out as instructedReporting of delivery delays and missed loads to direct ManagerPro-active communication with dispatch teams at all branchesGeneral admin and participate actively in fleet management oversightEnsure accurate and timeous resolutions to breakdownsMonitoring and recording of fleet overtime, rest periods, etcServe as a point of contact between drivers and / or assistants and customers (such as assisting with resolution of employees difficulties with customers while out on deliveries)Sign-off on daily vehicle inspections and to ensure that drivers / assistants are completing their inspections and that the inspections are recorded and accurate and that notable items raised are addressed and actioned timeouslyMonitor vehicle maintenance records and oversee vehicle maintenance costsEnsure that drivers and assistants comply with PPE requirements and dress codesControl of vehicle keys and key drop box (need to keep a register)Ensure the rotation of vehicles between local and country tripsActively and continuously monitor vehicles via c-track monitoring
Job Requirements
5 to 7 years experience in a similar roleQualification in Logistics or similarEmployee relations and conflict management skillsRelevant Legislative knowledge (Road Traffic & OHS legislation)Drivers licence and own transportFlexible in working after hoursAble to handle extreme pressure, prioritise and multi-task