Role & Function :
We are looking for a Fleet Manager to join our team in Kraaifontein, Cape Town. As a Fleet Manager you will effectively manage and oversee the day-to-day (and nightshift) operations of the depot / plant. This includes the short-term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. to deliver exceptional service within clients’ SLA. This role demands diligence, time management, and a customer-focused approach. Integrity, reliability, and flexibility is essential for this role.
Key Performance Areas :
Operations :
- Oversee and manage a fleet of vehicles, including scheduling maintenance, conducting weekly checks, arranging services, managing diesel consumption, handling breakdowns (where applicable), vehicle cleanliness (wash bay), and ensuring vehicle licensing.
- Collaborate with a team of drivers to identify and implement operational efficiencies.
- Manage trips by efficiently loading trips onto in-house applications, schedule drivers' working hours, plan routes, supervise the successful loading of goods at client sites, and manage all associated paperwork.
- Handle driver performance management, including monitoring of consumption per kilometer, daily debriefs and paperwork, and weekly outlier reports.
- Manage drivers’ professional driving permit (PrDP) and licenses.
- Monitor daily records of drivers’ leave and overtime.
- People Management : Team motivation to achieve efficiency and competency improvements.
Administration :
Handle insurance claims, manage traffic fines, and oversee vehicle maintenance.Efficiently manage and monitor driver working hours to ensure compliance with regulations.Complete daily debrief paperwork associated with ad hoc projects.Client Service
Ensure the delivery of superior-quality customer experiences within Service Level Agreements (SLA's).Foster objective working relationships with various stakeholders, such as the HR team, IT, and clients, to promote collaborative success.Act as a frontline liaison with clients, proactively addressing challenges and queries to minimize complaints.