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Case Manager (Skilled Nursing Facilities) - EST hours (Remote)

Case Manager (Skilled Nursing Facilities) - EST hours (Remote)

ISTA SolutionsWorkFromHome, Western Cape, South Africa
30+ days ago
Job type
  • Remote
Job description

Case Manager (Skilled Nursing Facilities) - EST hours (Remote)

STA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client offering Billing and Accounts Receivable Management Services in the Healthcare Sector, and are seeking a Case Manager with Skilled Nursing Facilities experience. This role requires a minimum of 1-year experience in the USA Healthcare Industry, with strong knowledge of medical billing (claims), initial authorization processing (In-patient) and case management (reviewing clinicals) and MS Office.

  • Working Hours : This role requires you to work USA hours Mon - Fri from 9am to 6pm EST (15h00pm to midnight South Africa time, however these hours are subject to change depending on daylight savings).
  • Work Environment : This is a remote working role
  • Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup : A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

Key Responsibilities

  • Manage healthcare accounts, ensuring seamless claims processing and authorizations
  • Oversee accurate and timely medical billing processes, including coding for services
  • Review clinicals for case management and coordinate approvals
  • Follow up on claims, resolve denials, and liaise with insurance providers
  • Work closely with clinical, administrative, and financial teams to support seamless patient care and billing processes
  • Utilize MS Office (Excel, PDF, Outlook) for reporting and documentation
  • Ensure compliance with billing policies and healthcare regulations
  • Requirements

  • Minimum of 1 year of experience in US healthcare settings, with a strong focus on medical billing, coding (CPT, ICD-10), and case management
  • Sound knowledge of HIPAA regulations
  • Strong analytical skills and good judgment
  • Highly detail-oriented and precise
  • Efficient in managing and prioritizing emails
  • Excellent communication, problem-solving, and organizational abilities
  • Follows established processes with accuracy
  • Understands processes with the ability to exercise good judgement in taking appropriate next steps
  • If you are not contacted within 14 working days, please consider your application unsuccessful.

    Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Administrative
  • Industries

  • IT Services and IT Consulting
  • #J-18808-Ljbffr

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    Case Manager • WorkFromHome, Western Cape, South Africa

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