Supplier Quality Specialist

Job title : Supplier Quality Specialist

Job Location : Gauteng, Boksburg

Deadline : November 03, 2025

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• The role of Supplier Quality Specialist is to support the Category Quality Manager in developing and deploying the Quality governance processes of the Culinary category for supplier and third-party manufacturer (3PM) approval, performance management and continuous improvement. Works closely with Procurement, R&D, Business Partners, and any other Group, Category and Site functions that have an impact on supplier and 3PM quality. Establishment and communication of Tiger Brands’ supplier / 3PM quality requirements to internal organizational functions and to suppliers and 3PMs.
• Develop and deploy the Quality governance standards, processes and procedures of the organization for supplier and third-party manufacturer (3PM) approval, performance management and continuous improvement.
• Support the  Culinary manufacturing sites in ensuring the implementation of robust supplier quality management processes.
• Ensure that suppliers and 3PM’s quality processes and methods comply with the organization’s Quality & Food Safety Management system, standards, policies, processes, procedures, guidelines and regulatory requirements.
• Drive the quality improvement initiatives across various FG, RM, PM and services suppliers supplying to Culinary sites.
• Ensuring suppliers selected are evaluated and compliant to Tiger Brand’s quality (QMS) standards and policies.
• Work with Procurement, suppliers, manufacturing / operations and key stakeholders to resolve supplier quality issues.
• Drive and educate Culinary supplier base about best-in-class quality initiatives in order to ensure best quality FG / RM / PM / Services is supplied to TB manufacturing sites.
• Establish and communicate Tiger Brands’ supplier quality requirements to Culinary sites and to suppliers and 3PMs.
• Conduct supplier and 3PMs audits as scheduled.
• Define, govern and track the overall  supplier and 3PM risk-based quality audit program.
• Develop, deploy and monitor the supplier and 3PM quality performance KPIs, and provide support regarding supplier quality review processes.
• Define and provide inputs to Procurement (for inclusion in supplier and 3PM contracts) the key quality-related SLAs, KPIs and requirements which need to be adhered to by suppliers and 3PMs.
• Provide input to R&D, Culinary sites where required to ensure that materials and product specifications include the necessary quality and food safety requirements.
• Serve as the 3PM quality representative in NPD projects, ensuring that supplier quality requirements are clearly defined, communicated, and embedded in project deliverables

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