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Vehicle Sales Consultant (Premium)
The Employment ChannelDurban, KwaZulu-Natal, South Africa24 days ago
Job descriptionIntegrity Team work Negotiation skills Follow through skills Self-driven and resilient Customer responsiveness Ability to cope with pressure Interpersonal skills (emotional maturity / cross functional collaboration) Ensure agreed targets are met Assist in all marketing activities, informing customers of special parts sales or promotions New account prospecting formulate sales strategy Effectively utilize prospecting system Maintain an effective data base management system Formulate a sales strategy Quotations prepared using dealership procedures Effectively communicate with parts team on new customer information Conduct all transactions with customers professionally Ensuring a positive image of the Brand / Dealership Ensure accurate identification of customers needs Ensure customers orders / quotations are processed speedily and accurately Maintain effective communication with existing and prospective customers Queries to be handled efficiently and courteously Follow up and feedback on parts on back order Follow through from order until delivery to customer Knowledge of customer base Ensure all product knowledge training is attended Ensure all MBSA standards are known and adhered to Stay abreast of new developments in market place Understand Parts Warranty procedure Adhere to company credit procedures Call sheets completed timeously
Qualifications
- Minimum Grade 12
- Computer Literate (preferably experience in the use of Kerridge)
- 3-5 years experience in the same or similar position.
- Knowledge of motor industry preferable (Mercedes Benz, BMW, Audi, Porsche, Alfa Romao, etc)
- Driver's license, essential
Skills & Personal Attributes
Main Job Activities
1. Sales & Marketing Activities
2. Customer Care
3. Product Knowledge
4. Administration
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Sales Consultant • Durban, KwaZulu-Natal, South Africa
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