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Manager : Social Media
MultiChoiceRandburg, ZA12 days ago
Job descriptionImplement the social media strategy aligned with business objectives Translate strategic goals into actionable content plans and engagement tactics. Monitor performance against defined KPIs and optimize based on insights. Stay informed on platform updates, trends, and emerging technologies to enhance execution. Identify tactical social media content opportunities Manage platforms relevant to designated region (Kenya, SSA and Diaspora) Manage and maintain social media platforms relevant to the designated regions. Ensure timely posting, platform hygiene, and alignment with content calendars. Manage and maintain social media platforms relevant to the designated regions. Ensure timely posting, platform hygiene, and alignment with content calendars. Ensure brand consistency throughout all interactions and created content Track performance metrics (engagement, reach, conversions). Social monitoring and listening by identify trends in conversation Report on social activity on a bi-weekly, as well as monthly basis Build relationships with customers (both potential and existing), industry professionals and journalists Manage supplier relationships Build and maintain relationships with influencers to amplify business reach Respond to comments, customer queries and complaints in a timely manner as per the Social Media Manager’s recommendations Escalate trends relevant to the brand to the correct stakeholders through the identified escalation process Follow up to ensure loops have been closed with customer queries and complaints A Degree level qualification in Media Design and Television Post graduate degree will be advantageous 8-10 years of experience in social media management. Proficiency in social media tools Engaging social media content Strong engagements with community Engagement, reach and trend reports Up-to-date with relevant industry trends Clear understanding of content creation per platform Media / Advertising / Branding jobs
Job title : Manager : Social Media
Job Location : Gauteng, Randburg
Deadline : October 14, 2025
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Social Media Manager • Randburg, ZA
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