Talent.com
Engineer Remote

Engineer Remote

Intelligent Technical SolutionsKomani, Eastern Cape, South Africa
30+ days ago
Job type
  • Remote
Job description

Alignment Engineer

As an Alignment Engineer at Intelligent Technical Solutions, you are expected to perform Client standards and alignment reviews and work proactively towards aligning Clients that are misaligned against our Company standards. Maintain & Develop Company standards and best practices. This position reports directly to the Alignment Engineering Manager.

Job Responsibilities

  • Perform Remote Standards and Alignment Reviews.
  • Maintain, update, and phase out assigned Clients Standards templates as technology or a client environment changes.
  • Develop and maintain technical knowledge of assigned Clients’ environments.
  • Conduct thorough checking, updating and accuracy of Clients’ information and documentation.
  • Be responsible for upholding best practices and reporting recommendations to the VCIO.
  • Identify Client technical risk and collaborate with internal teams appropriately.
  • Contribute to the maintenance of the ITS Standards Library.
  • Actively participate in the Standards and Alignment Committee.
  • Develop both technical and business acumen relating to Client sites.
  • Proactively maintain and improve Clients’ infrastructure remotely.
  • Review project results for thoroughness, outcomes, documentation, and quality of execution.
  • Maintain strong client relationships.
  • Keep abreast of the development of relevant IT and telecommunication systems, hardware and software applications within the industry.
  • Maintain and keep all assigned client documentation in order.
  • Assist in the training, mentoring and development of staff.
  • Perform general office duties as required remotely.
  • Liaise with, manage, and advise Clients, other consultants, and contractors and attend meetings as required.
  • Perform other appropriate duties and responsibilities as assigned by the Alignment Team Manager.
  • Adopt continuous learning and improvement processes in all aspects of the position.
  • Implement, participate in, and promote Company Policies and Procedures.

Job Qualifications & Requirements

Job Qualifications

  • Experience with Windows and Mac OS troubleshooting.
  • Experience with Server 2012 to 2022.
  • Experience with VMWare and Hyper V Virtualization.
  • Experience supporting M365 and Azure.
  • Minimum of five years experience in IT Support or a similar role.
  • Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
  • Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
  • Experience with Managed Service Providers (MSPs) is highly desirable.
  • Active Server Certifications are preferred.
  • APTITUDE & INTERPERSONAL SKILLS

  • Strong communication (written and verbal) and interpersonal skills.
  • High level organizational, coordination and prioritization skills.
  • Strong problem-solving skills and ability to learn new technologies.
  • Show initiative when undertaking tasks.
  • Able to work well both within a team environment and autonomously.
  • Good task management and multi-tasking skills.
  • High degree of confidentiality.
  • High degree of punctuality.
  • Ability to take, interpret and follow instructions.
  • Client service orientation.
  • Ability to work with staff at all levels of the Company.
  • Committed towards undertaking duties efficiently with a strong attention to detail.
  • Professional personal presentation.
  • Awareness of and ability to work in accordance with Company Policies and Procedures.
  • Job KPI's

  • Amount of MRR managed.
  • # of clients managed.
  • # of completed Service Days.
  • # of completed Alignment Reviews.
  • # of Clients without a recent complete service day.
  • Job Requirements

  • A home office set up that meets the following :
  • A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.

  • Stable internet connection with at least 5mbps download and upload.
  • A quality headset with noise cancellation feature for meetings.
  • A mobile phone that has the capacity to install the Microsoft Authentication app.
  • HD webcam.
  • 2nd Monitor.
  • UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop).
  • Note : If you don't have a UPS or a secondary monitor, the company is willing to cover the initial expenses for acquiring these items. The total cost will be deducted from your salary over a three-month period.

  • A very strong cultural fit the ITS way (Our core values will be discussed during the interview).
  • Excellent command of the English language both spoken and written.
  • Able to work full time 40 hours a week - 8 : 00AM to 5 : 00PM, Eastern Standard Time (EST) from Monday to Friday.
  • Able to pass our online behavior and cognitive assessments.
  • Preferably with at least 2 of the following certifications : CompTIA A+, CompTIA Network+, CompTIA Security+, CCNA.
  • Compensation

    Pay rate starts at $12.00 / hr and varies by experience and location.

  • Paid US Holiday.
  • Night Shift Bonus.
  • Paid Time Off (15 Vacation Days per year).
  • #J-18808-Ljbffr

    Create a job alert for this search

    Engineer • Komani, Eastern Cape, South Africa

    Related jobs
    • Promoted
    • New!
    In-Service Training for N6 Quantity Survey Students

    In-Service Training for N6 Quantity Survey Students

    Mvuleni ConsultingKomani, Eastern Cape, South Africa
    In-Service Training for N6 Quantity Survey Students.Be among the first 25 applicants.Job Opportunity : In-Service Training for N6 Quantity Survey Students. Locations : Kimberley & Queenstown, South Af...Show moreLast updated: 17 hours ago
    • Promoted
    Rental Sales Agent

    Rental Sales Agent

    Europcar Mobility GroupKomani, Eastern Cape, South Africa
    You may choose to display a cookie banner on the external site.You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirement...Show moreLast updated: 30+ days ago
    • Promoted
    Freelance Recruiter (Remote / Global)

    Freelance Recruiter (Remote / Global)

    The Construction Index LtdKomani, Eastern Cape, South Africa
    Remote
    Whether you're running solo, leading an agency, in-house, or part of an RPO - RecXchange gives you the tools, network, and firepower to earn more through smart collaboration and AI-matched opportun...Show moreLast updated: 3 days ago
    • Promoted
    OTA and Local Agent Sales Manager

    OTA and Local Agent Sales Manager

    RealNZKomani, Eastern Cape, South Africa
    Join RealNZ and lead the charge in shaping the future of tourism distribution.We’re seeking a dynamic and strategic OTA & Local Agent Sales Manager to drive growth across our Online Travel Agent (O...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Bookkeeper (Remote UK Practice / Xero & QuickBooks)

    Bookkeeper (Remote UK Practice / Xero & QuickBooks)

    Your eCommerce AccountantKomani, Eastern Cape, South Africa
    Remote
    We’re looking for an experienced.You’ll be working within Xero and QuickBooks Online, using Dext and other automation tools to manage the bookkeeping process from source documents through to reconc...Show moreLast updated: 17 hours ago
    • Promoted
    Senior Legal Executive – Property

    Senior Legal Executive – Property

    ToddandwalkerKomani, Eastern Cape, South Africa
    We have an exciting opportunity for an experienced Legal Executive to join our growing property team in Queenstown or Wānaka. Todd & Walker Law is one of Queenstown Lakes leading all-service law fir...Show moreLast updated: 1 day ago
    Account Executive

    Account Executive

    DevFindersLady Frere, EC, ZA
    We are a fast-growing Cleaning company dedicated to providing outstanding service to our clients.We’re seeking a proactive and customer-focused. This role is ideal for someone who thrives in a B2C s...Show moreLast updated: 17 days ago
    • Promoted
    PPC Manager (Fully Remote)

    PPC Manager (Fully Remote)

    three&sixKomani, Eastern Cape, South Africa
    Remote
    Annual Compensation : R 35 000 - R 50 000 + BONUS + MEDICAL + PENSION.This is a full time contractor role.PPC Manager to add to their expanding team. Joining an established group of talented individu...Show moreLast updated: 1 day ago
    • Promoted
    Store Manager

    Store Manager

    Barkers & CoKomani, Eastern Cape, South Africa
    Add expected salary to your profile for insights.Looking for a fun and supportive working environment?.Look no further, a leadership career with the Barkers Max Group will give you all of that and ...Show moreLast updated: 10 days ago
    • Promoted
    Enrolled Nurse_ Chris Hani

    Enrolled Nurse_ Chris Hani

    TB HIV CareKomani, Eastern Cape, South Africa
    TB HIV Care (THC), in existence since 1929, is an internationally recognised non‑profit organisation.We provide health care services throughout South Africa to both the general population and commu...Show moreLast updated: 7 days ago
    • Promoted
    Production Manager

    Production Manager

    Profile PersonnelKomani, Eastern Cape, South Africa
    Production Manager required for a reputable manufacturing company based in Komani, Eastern Cape.Academic background bachelor’s degree is essential. Degree (Manufacturing / Technical) is an added adv...Show moreLast updated: 30+ days ago
    • Promoted
    Engineering Development Manager — Traffic Controllers & Remote Management

    Engineering Development Manager — Traffic Controllers & Remote Management

    Syntell (PTY) LTDKomani, Eastern Cape, South Africa
    Remote
    Engineering Development Manager — Traffic Controllers & Remote Management.Syntell is a leading South African technology company with a proven track record in providing practical, innovative service...Show moreLast updated: 3 days ago
    • Promoted
    Site Managers

    Site Managers

    Calder GroupKomani, Eastern Cape, South Africa
    Calder Group is a leading commercial design, manufacturing and construction company.We pride ourselves in delivering high quality services for our clients and construction teams.Working alongside o...Show moreLast updated: 30+ days ago
    • Promoted
    HR Systems Business Lead

    HR Systems Business Lead

    RealNZKomani, Eastern Cape, South Africa
    Lead the transformation of HR technology at RealNZ.We’re seeking an experienced HR Systems Business Lead to champion the successful implementation of our new HRIS platform.This is a pivotal role fo...Show moreLast updated: 2 days ago
    • Promoted
    Rental Sales Agent

    Rental Sales Agent

    EuropcarKomani, Eastern Cape, South Africa
    You may choose to display a cookie banner on the external site.You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirement...Show moreLast updated: 30+ days ago
    • Promoted
    Email Strategy Manager (Remote)

    Email Strategy Manager (Remote)

    Dia CreativeKomani, Eastern Cape, South Africa
    Remote
    We’re looking for a leader with a strong background in retention and email optimization for both campaigns and flows, who knows how to prioritize where time is best spent to generate results.Succes...Show moreLast updated: 5 days ago
    • Promoted
    Raw Material Team Leader

    Raw Material Team Leader

    TwizzaKomani, Eastern Cape, South Africa
    Twizza is the fastest growing, affordable, quality beverage company in South Africa, supplying local markets and selected neighboring countries from our manufacturing facilities in Queenstown, Midd...Show moreLast updated: 30+ days ago
    • Promoted
    Bookkeeper - Xero Expert (Remote SA) - 47720353334

    Bookkeeper - Xero Expert (Remote SA) - 47720353334

    SomewhereKomani, Eastern Cape, South Africa
    Remote
    We are looking for a detail-oriented and experienced.Bookkeeper with expertise in Xero.The ideal candidate is organized, proactive, and comfortable handling end-to-end bookkeeping responsibilities....Show moreLast updated: 1 day ago