Technical Lead Communications Platforms

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

Were part of Super Group the NYSE-listed digital gaming company behind some of the worlds leading Sports and iGaming brands.

At DigiOutsource we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products customer experience and security. Were empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who were looking for

Were on a thrilling journey of growth and innovation and we need passionate driven individuals to join us. At DigiOutsource every day is action-packed and we expect you to bring your return youll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer Supercharge your career with us and be part of something extraordinary.

Why we need you

Were on a mission to create extraordinary experiences for our customers and we believe that your unique skills passion and superdrive will help us achieve our vision.

As a Technical Lead : Communications Platforms youll be supporting the delivery of both strategic and technical solutions for our communications platforms across the player lifecycle covering data-driven customer communication across push email SMS and other channels. This will help us excel at customer engagement to stay ahead of the game.

Essential skills youll bring to the table

The necessary skills that we require for this role include :

Extensive experience with Salesforce Marketing Cloud (Email Studio Automation Studio Mobile Studio).

Strong understanding of other CRM platforms and communications ecosystems.

Skilled in customer data management segmentation and targeting strategies.

Proficient in SQL AMPscript JavaScript and REST / SOAP APIs for configuration and integration.

Proven ability to lead cross-functional projects and manage stakeholder relationships.

Strategic thinker with the ability to translate business needs into technical solutions.

Consistent delivery of high-quality work in fast-paced dynamic environments.

Effective communicator with experience training and upskilling users.

Excellent attention to detail and ability to manage multiple projects concurrently.

Strong interpersonal skills with the ability to explain complex concepts clearly.

Collaborative team player focused on achieving shared goals.

Results-driven with a continuous improvement mindset.

Strong analytical and problem-solving skills with the ability to turn data into actionable insigts.

Desirable skills youve got up your sleeve

It would be great if you also have some of the following skills :

Experience with ESP migration and API / data feed integrations.

Salesforce certifications (Marketing Cloud Consultant Administrator Developer).

Familiarity with other CRM platforms (e.g. Bloomreach Smartico HubSpot Dynamics 365).

Knowledge of the iGaming industry and customer retention strategies.

Understanding of gambling regulations and compliance requirements.

Experience in segmentation targeting and journey mapping.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are :

Adaptability

Ownership and accountability

Initiating action

Resilience

Team orientation

Integrity

Innovation

What youll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes :

Were dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

Your hard work and achievements wont go unnoticed. Our innovative Performance Tool ensures you receive regular constructive feedback helping you to continuously improve and reach your full potential.

Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Free Daily Meal

Free Massages On-site

Free On-Site Gym

Group Life Cover

Funeral Fund Benefit

Financial Services Assistance

Employee Assistance Programme

Curro School Fees Benefit

Income Continuation Benefit

Leadership Training

Referral Bonus

Medical Aid Subsidy

Free Sleep Coaching

On-site Barista

Retirement Annuity Subsidy

Team builds

Be part of that Superclass feeling.

At Super Group diversity is part of our DNA. With teams across 16 countries 85 nationalities and 19 languages we take equal opportunities seriously championing a supportive inclusive and empowering environment wherever you are in the Group.

Its all about putting your experience first and ensuring honesty and fairness in all we do.

Here your growth is supported and your contributions valued.

Game on!

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore a qualification verification check will be done. By applying for this role and supplying the necessary details you hereby grant us permission to apply for these checks. This will be done in a confidential manner and solely for the purposes of verification.

Should you not hear from us within 2 weeks please deem your application as unsuccessful.

The perfect place to work play and grow!

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Employment Type : Full-Time

Experience : years

Vacancy : 1