Research Admin

Working Hours : 4 : 00 PM 12 : 00 AM (South Africa Time)

Location : Remote

Data Entry & Research Specialist

Employment Type : Independent Contractor / Full-Time Employee (depending on setup)

About the Role

We are seeking a highly detail-oriented and proactive Data Entry & Research Specialist to join our team. The ideal candidate will not only have exceptional data entry skills but will also demonstrate the ability to conduct research, manage proposal data, and maintain accuracy within our CRM system .

This position plays a vital role in supporting our Lighting Proposals Department , ensuring that all information entered and maintained is complete, accurate, and up to date.

Key Responsibilities

Data Entry & Accuracy

Enter, update, and maintain proposal and client information in the CRM system.

Ensure all records, pricing, and product details for lighting fixtures are correctly captured and verified.

Maintain high accuracy and consistency across all data sources.

Data Research

Conduct research to source missing or incomplete data related to lighting proposals, vendors, or product specifications.

Verify and validate information through online databases, vendor catalogs, and internal documentation.

Support proposal creation with accurate and well-documented research findings.

Proposal Support

Assist in preparing and sending out proposals for lighting fixtures.

Collaborate with the proposals team to ensure all client requirements are reflected accurately in documentation.

Track proposal status and maintain up-to-date records in the CRM.

CRM Management

Maintain data integrity across all client and proposal entries.

Update follow-up activities, notes, and progress reports in the CRM.

Support reporting and analytics by ensuring data completeness.

Qualifications & Skills

Proven experience in data entry, data research, or administrative support (preferably in sales, procurement, or proposal environments).

Strong attention to detail and commitment to data accuracy.

Proficient in using CRM systems (experience with HubSpot, Salesforce, or similar preferred).

Solid research skills with the ability to verify and cross-check information.

Excellent communication and organizational skills.

Proficient in Microsoft Office Suite or Google Workspace .

Ability to work independently and manage time effectively during US business hours.

Preferred Experience

Prior exposure to lighting, construction, architecture, or interior design industries (advantageous but not required).

Experience supporting proposal or estimation teams .

Ideal Candidate Attributes

Highly organized and process-driven.

Detail-focused with strong problem-solving abilities.

Self-motivated and comfortable working remotely.

Proactive in identifying and resolving data inconsistencies.