Salesforce Administrator

Overview

Join to apply for the Salesforce Administrator role at Scale Army Careers .

Our client, a fast-growing player in the insurance industry, is looking for a proactive Salesforce Administrator to help continually improve and enhance their Salesforce platform. This individual will gather requirements and feedback, design best practice solutions, and ensure that Salesforce is easy and enjoyable for the team. The role involves handling support tickets, training, and creating solutions that keep users happy while driving efficiency.

Location : Fully remote | 9 AM – 5 PM EST

Role Overview

As a Salesforce Administrator, you will play a vital role in supporting and optimizing Salesforce across the organization. You will manage system administration, support user needs, and implement technical solutions aligned with business processes. The ideal candidate has strong Salesforce knowledge, enjoys problem-solving, and is excited to work in a collaborative, fast-paced environment.

Key Responsibilities

• Ensure optimal performance of Salesforce systems and products.
• Manage all aspects of user and license administration, including setup, deactivation, roles, profiles, and permissions.
• Import sales department leads, contacts, and other data.
• Build custom dashboards and reports, and assist users in fine-tuning them for meaningful metrics.
• Oversee Salesforce configuration changes, including Flows, fields, page layouts, record types, custom settings, dashboards, and reports.
• Manage Salesforce roles, profiles, sharing rules, workflows, and groups.
• Support system integrations between Salesforce and third-party systems.

Qualifications

Attributes (What Success Looks Like)

Opportunity

This is an exciting opportunity for a Salesforce Administrator to grow with a company that values collaboration, integrity, and accountability. You will have the chance to make a direct impact on business processes while developing your technical expertise. Join a diverse and inclusive team dedicated to professional growth, customer success, and making a difference in the insurance industry.

Application Process

To be considered for this role these steps need to be followed :

Location note : Cape Town, Western Cape, South Africa (examples of posting locations shown are for context and not a required part of this job description).

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