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Roaming Retail Store Manager

Roaming Retail Store Manager

Staff Solutions RecruitmentElandsfontein, South Africa
2 days ago
Job description

Key Responsibilities :

Retail Store Management

  • Lead daily operations across multiple store locations, adapting quickly to different environments and team dynamics.
  • Drive implementation of strategic plans to meet operational goals and improve in-store performance.
  • Ensure availability of merchandise and alignment with customer needs and contracts.
  • Analyze sales trends, approve marketing and promotional activities, and adjust pricing strategies as needed.
  • Uphold safety, cleanliness, legal compliance, and risk mitigation protocols to protect staff and assets.
  • Maintain brand integrity and store reputation in accordance with company standards.

Sales & Business Administration

  • Open and develop new customer accounts, monitoring their performance and sales trends.
  • Support credit application processes and provide feedback to stakeholders.
  • Collaborate with Marketing to implement and monitor promotional strategies tailored to each stores market.
  • Contribute to growing market share and strengthening the existing customer base.

    • Compliance

  • Operate within internal controls and legal frameworks to ensure responsible and compliant store management.
  • Identify and monitor risk areas, maintain relevant registers, and report concerns promptly.
  • Promote a safe and healthy working environment by enforcing Health, Safety, and Environmental standards.

    • Customer Service Management

  • Build strong relationships with internal and external stakeholders to deliver excellent service.
  • Represent the company professionally in meetings and engagements.
  • Resolve customer and stakeholder concerns efficiently while aligning with the companys values and service commitments.

    • Staff Supervision

  • Ensure all team members have signed performance agreements and conduct regular appraisals.
  • Identify training and development needs in collaboration with HR.
  • Address employee relations matters fairly and timeously.
  • Foster a positive, productive work environment through leadership and support.

    • Cost & Financial Control

  • Contribute to budgeting processes and monitor spend against targets.
  • Promote efficient use of resources, explore cost-saving opportunities, and reduce operational waste.
  • Monitor gross profit daily and implement corrective actions as necessary.

    • Candidate Profile :

    Minimum Qualifications :

  • Diploma in Business Administration, Sales, or Marketing (NQF Level 6)

    • Preferred Qualifications :

  • Bachelors Degree in Business Administration, Sales, or Marketing (NQF Level 7)

    • Experience :

  • Minimum 5 years experience in Retail Sales or Marketing, including at least 3 years in a supervisory role

    • Technical Competencies :

  • Proficient in Microsoft Office Suite and relevant retail management systems
  • Knowledge of compliance and regulatory frameworks
  • Understanding of sales performance metrics and inventory management

    • Behavioural Competencies :

  • Proactive and action-oriented
  • Strong problem-solving and analytical abilities
  • Flexible and adaptable to changing environments
  • Excellent planning, organizing, and supervisory skills
  • Customer-centric with strong communication (verbal and written)
  • Resilient under pressure
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    Retail Store Manager • Elandsfontein, South Africa