Talent.com
Telesales Cold Calling Agents

Telesales Cold Calling Agents

Fidelity Services GroupMidrand, Gauteng, South Africa
2 days ago
Job description

Overall Purpose of the job :

To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Appointments can be either reconnections new upgrades link ups or relocations.

Minimum qualifications and experience :

  • Matric
  • Post Matric qualification - preferred
  • A minimum of 1-year customer service experience
  • A minimum of 1 year cold calling experience within a sales call centre
  • At least 1 years administration experience within a client-centric environment
  • Computer literacy in Microsoft Outlook Excel Word and PowerPoint

Main duties & Responsibilities :

  • Making outbound calls on lists to try and secure sales or sales appointments or working on Dialler lists 90% of a working day.
  • Answering inbound calls as well as assist customers who have specific enquiries.
  • Transferring calls to other departments as and when needed.
  • Handling and resolving customer complaints or escalating on calls if in scope.
  • Verifying listener information
  • Passing required QA results if applicable.
  • Achieving business strike rate requirement call volume requirement and daily targets on either sales or appointments or technical calls booked.
  • Working as a team and assisting colleagues with daily contact centre operational issues.
  • Behavioural Competencies :

  • Customer focus
  • Drive and create urgency with potential clients
  • Being ethical
  • Passion for selling
  • Good follow up skills and practices on tasks
  • Negotiation skills
  • Drive for results
  • Action orientated
  • Active listening
  • Attention to detail
  • Able to build report telephonically
  • Resilience
  • Active cold calling
  • Empathy
  • Adaptability
  • Positiveness
  • Organising
  • Planning
  • Time Management
  • Excellent communication skills (verbal and written)
  • Dealing with ambiguity
  • Informing
  • Integrity and trust
  • Patience
  • Leave effective voicemails
  • Closing rate of over 80-90% of deals
  • Required Experience :

    Junior IC

    Employment Type : Contract

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Cold • Midrand, Gauteng, South Africa

    Related jobs
    • Promoted
    Telesales Cold Calling Agents

    Telesales Cold Calling Agents

    Fidelity Services GroupGauteng, South Africa
    To provide a superior service level to internal and external customers via all contact channels and media.Phone lists daily either outbound from landlines or working on dialler to achieve legit set...Show moreLast updated: 1 day ago
    • Promoted
    Telesales Consultant

    Telesales Consultant

    Dante PersonnelGauteng, South Africa
    My client in Bedfordview is looking for an enthusiastic Telesales Agent to join their team.This is a great opportunity for someone looking to start their sales career in the services industry.High ...Show moreLast updated: 1 day ago
    • Promoted
    Internship Telesales Agents Outbound

    Internship Telesales Agents Outbound

    Business Solutions SARandburg, Johannesburg, Gauteng, South Africa
    Are you ready to make a difference while building a rewarding career? Join our dynamic team as a Trainee Telesales Agent! In this role, you will promote and sell our life-changing product, presenti...Show moreLast updated: 3 days ago
    • Promoted
    Sales Call Centre Agent - iTalk

    Sales Call Centre Agent - iTalk

    Blue Label TelecomsRandburg, Gauteng, South Africa
    The role of a sales agent is a critical one for a companys sales and for the growth of its business by promoting the companys goods and services to potential fulfilling their role sales agents use...Show moreLast updated: 30+ days ago
    • Promoted
    Warranty Telesales Agent

    Warranty Telesales Agent

    The Unlimited GroupRoodepoort, Gauteng, South Africa
    Join Our Dynamic Sales Team Customer Sales Agents Wanted!.Are you a passionate driven individual with a flair for sales and customer service Were growing fast and looking for Customer Sales Agents...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Call Centre Sales Agent

    Senior Call Centre Sales Agent

    The Legends AgencyGauteng, South Africa
    Drive success through skilled B2C telesales in a professional call centre environment.Our client builds growth through human connection. Their Cape Town-based call centre combines technology and emp...Show moreLast updated: 2 days ago
    • Promoted
    Sales Agent

    Sales Agent

    InsphiredJohannesburg, Gauteng, South Africa
    Adhere to Quality and Compliance processes to minimize business risk.Maintain optimal operational efficiencies based on productivity measures. Adapt and change to fit in with changing business opera...Show moreLast updated: 30+ days ago
    • Promoted
    Telesales Consultant Morningside

    Telesales Consultant Morningside

    Clientèle Life Assurance Company LimitedGauteng, South Africa
    Telesales Insurance Agent (Outbound – Telesales) – Sell the company's products over the phone.Exceeding a minimum phone time daily and monthly. Exceeding a minimum call quality on each call made.Exc...Show moreLast updated: 2 days ago
    • Promoted
    Call Center Customer Service

    Call Center Customer Service

    Arch Staffing SASandton, South Africa
    Our company is looking for a dedicated and enthusiastic Call Center Operator to join our customer service team.If you like to communicate with people, provide support, and offer quick solutions, th...Show moreLast updated: 30+ days ago
    • Promoted
    Telesales Consultant – Life Insurance (Inbound / Outbound)

    Telesales Consultant – Life Insurance (Inbound / Outbound)

    Discovery LimitedJohannesburg, Gauteng, South Africa
    A leading insurance company is looking for a motivated individual for a call center position in Johannesburg.You will identify sales opportunities, handle customer inquiries, and perform administra...Show moreLast updated: 3 days ago
    • Promoted
    Cold Caller (South Africa LATAM)

    Cold Caller (South Africa LATAM)

    SomewherePretoria, Gauteng, South Africa
    Independent Contractor Agreement.Remote Open for LATAM and South Africa.We are seeking a motivated and results-driven.The ideal candidate is comfortable making high volumes of calls handling object...Show moreLast updated: 30+ days ago
    • Promoted
    Outbound Telesales Agent

    Outbound Telesales Agent

    CallForceJohannesburg, Gauteng, South Africa
    High earning potential! Earn R20K+ including commission.One of South Africa’s leading network service providers is looking for Outbound Telesales Consultants who would be responsible for proactivel...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Sales Agent

    Direct Sales Agent

    Tracker ConnectGauteng, South Africa
    Job category : Call Centre and Telesales.Tracker requires the services of a Direct Sales Agent at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service S...Show moreLast updated: 1 day ago
    • Promoted
    Elite Telesales : Cold Calls & Appointments

    Elite Telesales : Cold Calls & Appointments

    Fidelity Services GroupGauteng, South Africa
    A customer service organization in Gauteng is seeking a customer service representative to enhance client engagement through outbound calls. The ideal candidate will have at least 1 year of customer...Show moreLast updated: 1 day ago
    • Promoted
    Call Centre Sales Agent

    Call Centre Sales Agent

    Waxed Recruitment EstudyGauteng, South Africa
    Contact prospective customers by both telephone and email.Market Research to develop warm leads.Identify prospects that fit the target demographic. Use product knowledge to showcase the solutions th...Show moreLast updated: 2 days ago
    • Promoted
    Contact Resolution Agents

    Contact Resolution Agents

    Newfort Specialised UnityPretoria, Gauteng, South Africa
    The Contact Resolution Agent is responsible for handling inbound and outbound customer calls, providing accurate information, resolving issues, and ensuring high levels of customer satisfaction.The...Show moreLast updated: 3 days ago
    • Promoted
    Senior Telesales Agent — KPI-Driven, In-Office (Cape Town)

    Senior Telesales Agent — KPI-Driven, In-Office (Cape Town)

    The Legends AgencyGauteng, South Africa
    A leading call centre agency in South Africa is seeking a Senior Call Centre Sales Agent to drive sales through impactful telesales calls. The role involves managing leads and ensuring high conversi...Show moreLast updated: 2 days ago
    • Promoted
    Telesales Champion : Uncapped Commission & Growth

    Telesales Champion : Uncapped Commission & Growth

    Magnitude GroupGauteng, South Africa
    A leading financial products distributor in South Africa is seeking Telesales Champions who are driven and confident communicators. This role offers uncapped commission based on success, career grow...Show moreLast updated: 1 day ago