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Sales Call Centre Agent - iTalk

Sales Call Centre Agent - iTalk

Blue Label TelecomsRandburg, Gauteng, South Africa
30+ days ago
Job description

Description

Job Purpose

The role of a sales agent is a critical one for a companys sales and for the growth of its business by promoting the companys goods and services to potential fulfilling their role sales agents use business directories and leads from current clients to identify potential customers.

Key Responsibilities

Sales :

Selling products and services using solid arguments to prospective customers

Maintaining positive business relationships to ensure future sales

Establish develop and maintain positive business and customer relationships

Achieve sales targets and outcomes within schedule time frame

Able to work comfortably in a fast-paced environment

Network with potential customers

Educate customers on each type of sale and make recommendations based

on their need

Target Driven

Quality Assurance

Quality check information captured on systems with that given by Customer

Aims to deliver the highest standards of customer service and maintaining these standards by

continuous evaluation of agents and resolution processes

Requirements

Competencies

Behavioural :

  • Honesty and Integrity
  • Accountability
  • Stress tolerance
  • Business acumen
  • Strong business sense and ability to reach sales targets
  • Communication skills (both written and

verbal)

  • Target driven
  • Product Knowledge
  • Disciplined
  • Problem Solving
  • Organisational skills
  • Multi-tasking
  • Team player
  • Delivering results and meeting Customer expectations
  • Following instructions and procedures
  • Coping with pressure and setbacks
  • Technical

  • MS Office skills
  • Knowledge and understanding of the following legislations : POPI Act
  • Knowledge and understanding of the Company. systems : TCH
  • Education

  • Grade 12
  • Experience

  • 1 years experience in a sales environment selling cellular products
  • Product knowledge and product transfer
  • Quality assurance
  • Call centre certificate (advantageous)
  • Knowledge of C3D (added advantaged)
  • Microsoft Office (added advantage)
  • Proficient in English
  • Closing date : 26 September 2025

    Work Level

    Skilled

    Job Type

    Permanent

    Salary

    Market Related

    EE Position

    No

    Location

    Randburg

    Required Experience :

    Unclear Seniority

    Key Skills

    Corporate Paralegal,Car Driving,Design Engineering,Electrical Controls,Consultancy

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Call Centre Agent • Randburg, Gauteng, South Africa

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