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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below :
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- Once you have completed the above finalize your application by clicking apply below
Purpose Statement
To lead a Business Analysts team, prioritize and oversee work within the BSC Operational System Support client-facing departments, and provide subject matter expertise and actionable insights to influence decision-making. Ensure delivery within contracted timelines, aligned with the objectives, plans, processes, and standards of the Operational System Support Department.
Experience
Minimum / Ideal :
Minimum of 3 - 5 years’ experience as an Business Analyst in an operational environment.Minimum 3 years’ experience in leading a team in a fast-moving environment.Function Specific Experience
Experience in identifying, quantifying, and providing solutions for business challenges using data or technology.Experience and knowledge of the ETL (extract, transform, load) data flow.Experience in handling complex projects.Qualifications (Minimum)
Grade 12 National Certificate / Vocational in Grade 12 National CertificateA relevant tertiary qualification in Business AdministrationQualifications (Ideal Or Preferred)
Bachelor's DegreeA Relevant Professional Qualification in Business Analysis or Data AnalysisKnowledge
People / team leadership practices and principlesGeneral operations management practices and principles and stakeholder and client managementHR principles and processes.Client service principles and practices.Liaising with 3rd party providersFunction Specific Knowledge
Proficiency in Amazon Connect for monitoring capabilities and identifying improvement areas through reporting and dashboardsOperational Process mapping skillsAbility to drive an environment of innovation and identify opportunities for process automation to enhance efficiency and accuracyProficient in agile project management and Jira.Skills
Analytical SkillsAttention to DetailCommunications SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)Decision making skillsInterpersonal & Relationship management SkillsLeadership SkillsPlanning, organising and coordination skillsPresentation SkillsProblem solving skillsProject Management Skills (Methodolgy Specific)Reporting SkillsConditions of Employment
Clear criminal and credit recordCapitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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