Experienced client liaison and professional client relationship
Project Management
Effectively dealing with and managing client complaints
Ensure that the contractual requirements are met all the time
Maintaining the ISO 9001 quality system
Ensuring that all companies / Clients SOPs are followed
Incident and Investigation Management
Ensure compliance to the companys disciplinary code
Incident and Investigation management
Demonstrate extensive knowledge of good security practices, covering the physical and logical aspects of information products, systems integrity confidentiality
Manage the smooth day-to-day running of the relevant site to ensure profitability
Effective organization, supervision and staff management
Client retention and maintaining customer service levels
Training and development
Audits and assessments
Maintenance and safeguarding of company and client assets.
Preferred qualifications / attributes / skills :
Grade 12 (Matric) qualification
PSIRA certification Grade A
Relevant experience in a managerial or similar position for at least 5 years
Knowledge of methods and techniques of risk management, business impact analysis and counter measures
Knowledge of tools and systems which provide access security control
Must have confidence in dealing with public
Bilingual (English and any other South African language)
First aid and firefighting will be advantageous
Excellent written & verbal communication
Computer literate and knowledge of MS office
The ability to communicate and present to all levels and work pressure
Must be willing to undergo a polygraph test
Clean disciplinary, criminal and credit record
Valid drivers license & own reliable transport
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Site Manager • Johannesburg, South Africa
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