Job title : Officer, Customer Liaison (Level 1)
Job Location : Western Cape, Cape Town
Deadline : December 07, 2025
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Job Description
To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.Qualifications
Type of Qualification : Secondary / High school / A levels / MatricField of Study : Not applicableExperience Required
Client CoveragePersonal and Private Banking1-2 yearsBranch banking and administrative experience, exposure to enquiries and query management.Additional Information
Behavioural Competencies :
Documenting FactsEmbracing ChangeFollowing ProceduresInteracting with PeopleInterpreting DataManaging TasksMeeting TimescalesProducing OutputShowing ComposureTeam WorkingThinking PositivelyUpholding StandardsTechnical Competencies :
Banking Process & ProceduresClient ServicingCustomer Reception and ChannellingProduct Knowledge (Consumer Banking)Banking jobs