Market Conduct Manager

Are you a motivated and results-oriented professional with a commitment to fairness and quality? Join our team as a Junior Manager in the Market Conduct (Complaints) Department at a leading short-term motor insurance provider.

• Ensuring consistency in quality and inputs across teams
• Monitoring inputs and conducting quality reviews
• Identifying prevention measures and conducting corrective action reviews
• Managing OSTI and engaging with claims decision-makers
• Overseeing performance management and training
• Identifying in-person red flags and managing departmental projects
• Monitoring Rhythms and Routines in the function and managing queues

Reporting Duties :

Non-Negotiable :

Negotiable :

Ready to embark on an exciting career journey with us? Apply now!

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