IT Administrator

Position Overview : The IT Administrator will oversee the installation, configuration, maintenance, and reliable operation of computer systems, servers, and network infrastructure. This role is responsible for managing both on-premises and cloud-based systems while ensuring high availability and security of business applications. The Senior System Administrator will also collaborate with cross-functional teams, mentor junior administrators, and lead infrastructure improvement projects. The Sys Admin will work with service providers in resolving calls within the required timeframe.

Key Responsibilities :

• System Administration : Manage and maintain Windows, Active Directory, Linux, and virtual servers (Hyper-V), ensuring systems run smoothly with optimal performance.
• Network Management : Configure and monitor firewalls, VPNs, and network infrastructure to ensure secure and efficient data communication.
• Cloud Infrastructure : Oversee the operation of cloud services (Azure), implementing best practices for cloud architecture.
• Security Management : Implement security protocols and patches to ensure compliance with industry standards, responding proactively to emerging vulnerabilities.
• Backup & Recovery : Manage data backups, disaster recovery plans, and ensure data integrity through routine testing and verification.
• Monitoring & Performance Tuning : Use monitoring tools (e.g., Data Dog) to track system performance and resolve issues before they impact business operations.
• Documentation : Create and maintain comprehensive documentation related to systems, configurations, procedures, and troubleshooting.
• Mentorship & Training : Mentor junior system administrators, providing guidance and knowledge transfer to improve team performance and efficiency.
• Project Management : Lead infrastructure upgrade projects, system migrations, and continuous improvement initiatives.
• Compliance : Ensure all systems are compliant with regulatory requirements, company policies, and industry best practices (e.g., NIST & ISO).
• Troubleshooting : Provide advanced troubleshooting and support for complex issues, working closely with the IT support team and other departments.
• Perform penetration tests and vulnerability assessments.
• Manage backup and disaster recovery solutions (Veeam Backup and Replication).
• Manage Zimbra Email and Collaboration tools.
• Administer Microsoft Active Directory Domain Controllers.
• Manage Hyper-V Virtualization environment.
• Maintain Anti-Virus System (KASPERSKY).
• Perform website editing and updates.
• Manage server racks and hardware.
• Handle licensing and software compliance.
• Manage Local Area Networks and Wide Area Networks.
• Oversee cabling and physical infrastructure.
• Work with Ubiquiti products (Unifi, AirMax) and Mikrotik devices.
• Support VPN access and support.
• Manage VOIP systems.
• Support CCTV and Audio Visual systems.
• Support virtual platforms (Zoom, Teams, etc.).
• Utilize GLPI Helpdesk system.
• Manage Squid Proxy Server, Fusion Inventory, AD Audit Plus, and Microsoft Teams integrations.

Qualifications : IT Diploma or Bachelor's Degree, MCSE or equivalent, CCNA, N+, A+ certifications. At least 5+ years of experience in system administration, network infrastructure, server management, wireless networks, and cloud services.

Technical Competencies : Proficiency in Windows server environments, virtualization (Hyper-V), cloud platforms (Azure), networking (TCP / IP, DNS, DHCP, VPN, VLANs, firewalls), scripting (PowerShell, Bash), and IT security standards.

Soft Skills : Excellent problem-solving, multitasking, communication, teamwork, attention to detail, and organizational skills.

Employment Equity : GMI is an equal-opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, gender, sexual orientation, age, or other protected characteristics. Our hiring is based on merit and qualifications.

NB!!! CV FORMAT MUST BE PDF

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