Warehouse / Logistics Manager - Retail Industry - R750K - R580K

Overview

RPO Recruitment’s client in the retail industry is urgently seeking the expertise of a Warehouse and Logistics Manager to join their team in Cape Town, Western Cape.

Responsibilities

• Continuously evaluate and identify initiatives to improve the DC and logistics processes and performance
• Reduce logistics cost
• Improve supplier and warehouse service levels (linked to scorecard)
• Supervise and coordinate activities related to receiving, storing, and despatching products
• Plans inbound and outbound volumes with Warehouse Ops Manager
• Identify and rectify problem areas within the warehouse related to receiving, storage & despatching
• Optimize layout and space utilization within the warehouse
• Calculate future warehouse capacity requirements
• Ensure capacity plans are in place for seasonal / promotional activities
• Implement MHE methodologies to optimize warehouse cube
• Oversee inventory accuracy, tracking, and regular stock reconciliations
• Develop and execute inventory optimization strategies to minimize carrying costs
• Ensure supplier key master data is updated
• Develop supplier service level agreements and monitor and report on supplier service levels
• Take corrective action against poor performing suppliers (in conjunction with Merchandise Manager)
• Resolve quality issues with suppliers
• Ensure suppliers deliver stock to the warehouse in the agreed truck configuration
• With the Warehouse Ops Manager plan and optimize the distribution network to ensure timely delivery of products to stores while minimizing transportation costs
• Optimize delivery fleet configuration
• Negotiate and manage relationships with carriers, suppliers, and third-party logistics providers
• Oversee the management of company vehicles repairs and maintenance
• Manage the warranty / guarantee / repair processes for the Warehouse and Branches
• Ensure repairs / exchanges / refunds are executed within agreed lead times (including ‘out of guarantee’ repairs)
• Monitor customer communication
• Assist branches with problematic complaints
• Analyze supplier returns (measure against SLA)
• Generate, amend, and ensure compliance with all policies and procedures related to warehouse and logistics management
• Implement efficient workflows and best practices to increase productivity
• Implement new initiatives within the logistics chain
• Lead and / or participate in new business projects
• Educate key stakeholders (i.e. merchandise, finance, suppliers, and warehouse) on logistic processes for optimization
• Review, amend, and create policies and procedures related to the logistics chain
• Respond to after-hour security callouts
• Identify security needs
• Regularly monitor the effectiveness and efficiency of security measures and identify real & potential security risks and make appropriate recommendations
• Analyze data to assess performance and make informed decisions and recommendations for process improvements
• Report to management on, amongst others; stock levels, stock variances, damages, distribution, turnaround times on receiving and despatching, transport costs, fleet maintenance, repairs and returns.
• Develop, manage, and report on a budget for the logistics and warehouse department
• Oversee staff, delegate duties to them and manage their performance. Conduct bi-annual performance discussions with staff
• Handle and / or resolve any employee disciplinary and / or grievance issues
• Hold effective meetings and clearly set individual targets and levels of work required
• Assess staff training needs
• Recruit new staff members
• Ensure that all procedures are followed with new employees and manage the training of new recruits

Requirements

Benefits

Contact RPO Recruitment for your next career opportunity.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

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