Operations Resource Planner

Job category : Production and Operations Management

Location : Durban

Contract : Permanent

Remuneration : Market Related

EE position : No

About our company

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements.This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity.We are passionate about what we do, passionate about Retail and service excellence.Let us be part of your solution.

Introduction

The Operations Resource Planner is responsible for analysing and forecasting staffing needs across multiplebranches in the Operations department. The role involves ensuring that each branch has the right number ofskilled employees at all times to meet operational demands, while optimising efficiency and maintaining budgetguidelines.

Staffing Planning :

Develop and maintain staffing plans to ensure adequate coverage of all shifts and operational requirements

for each branch.

• Forecasting Needs :

Work closely with branch managers and department heads to forecast workforce needs based on

operational volumes, trends, and seasonal fluctuations.

Analyse historical data, staffing levels, and operational performance to provide insights and

recommendations for improving staffing strategies.

Create, manage, and update staffing schedules for each branch to ensure compliance with operational goals

and labour laws.

Ensure optimal staffing by monitoring absenteeism, employee turnover, and other factors that may affect

staffing requirements.

Collaborate with HR and branch management to ensure timely recruitment, training, and onboarding of new

staff members.

Monitor labour costs in relation to staffing levels, ensuring alignment with the overall budget and

profitability targets.

Generate regular staffing reports, including staffing levels, scheduling efficiency, and any issues or challenges

that need attention.

Identify opportunities for streamlining staffing processes and improving overall workforce productivity

learning to keep ahead.

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