Overview
We’re on the hunt for a passionate and performance-driven Regional Retail Lead to take charge and elevate our retail operations to the next level. If you’re a natural leader with a sharp eye for opportunity, a commitment to outstanding customer experiences and the drive to deliver results, this could be the perfect next step in your career.
What you will do
The Regional Retail Lead will focus on device sales, stock availability, product visibility, training of formal retail and informal retail personnel on all iKhokha product offerings and processes, and building strong relationships with our retail partners (Store Managers, Sales Managers, Department Managers, Store Sales Consultants). The Regional Retail Lead will have a team of direct reports in both formal and informal retail environments and will drive the above disciplines through their direct reports.
Sales
- Responsible for devices sales and activation within designated territory
- In-store and informal activations will be required from time to time
- Sales reporting to be done as and when required
Stock Availability
Ensure that stock shortages are escalated through to the relevant channels early and effectivelyStock level reporting disciplines to be driven through in-store agentsDeliver insights to management and propose improvements to better manage stock availabilityTraining
Develop and execute in-store iK training programs to support staff representing / selling iK products in retail partner storesProvide reports on completed training programs and deliver insights to management on proposed improvementsAccount Management
Foster strong and trustworthy relationships with retail partners in your regionLiaise with in-store consultants to drive promotional activity, competitions and incentives to support iK salesAnalyse market insights to determine industry and customer trends and propose opportunities to management to action within your regionResearch and identify opportunities for continuous improvement on training, increasing retail in-store sales and relationship building across all regional stores in your portfolioCollect competitor information and provide feedback reports based on your analysisBe responsible for all stores within your regional territory and ensuring KPIs are metMerchandising
Product visibility and accessibility for end consumersNegotiations at a store level to consistently improve product visibility and cross-merchandisingReporting / Monitoring
Responsible to fully adopt the company’s chosen platform to monitor and measure in-store agent activityDrive the discipline of logging required activity on the chosen systemResponsibility for ensuring that direct reports are using the chosen system as requiredQualifications
Minimum of a matric qualificationUniversity degree / National Diploma in Marketing, Sales or similar - desirableDeal breakers
At least 3 years sales operations, retail sales or field sales experience, of which 1 year must be servicing a big retailer within the SA retail sector and managing a team of peopleAdditional Skills & Knowledge
Proficient in English and other South African languagesHas a strong background in consumer electronics / technologyComputer literate with knowledge of all Microsoft Office applications and proficiency using Excel and PowerPointPerks of joining the Tribe
Work in a high-growth company with tangible results you’re accountable forCompetitive remuneration and benefits including reduced Gap cover rates, Medical Aid and Group Risk scheme contributionsVisionary leadershipSeize the opportunity for study leaveAccess to on-demand learning at your fingertipsExperience a friendly collaborative culture with a team of all-round-lekker humans (it's true we surveyed our Employees and they told us so)If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite BaristaRemote Work
Full-time
Key Skills
Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture
Experience
years
Vacancy
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