Payroll Specialist

Overview

ADP South Africa is hiring a Payroll Specialist. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? If so, this may be the opportunity you’ve been searching for!

In this role, you will perform contracted human resource services, more specifically payroll processing for various clients. You carry the weight of ADP’s service reputation and client satisfaction in your hands.

The nature of your job is to support clients by processing their payrolls in compliance with legislative requirements whilst building and maintaining sustainable client relationships to ensure recurring business. Every day will be challenging because the requests you receive will vary. You will be required to provide solutions through investigation and identification which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you will have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Responsibilities

• Process payrolls for various clients in compliance with legislative requirements and ensure client satisfaction.
• Support clients by processing payrolls, building and maintaining sustainable client relationships to encourage recurring business.
• Investigate requests and provide solutions to keep things engaging; leverage top-ranked training to set you up for success.
• Communicate clearly and professionally with clients, over the phone and in writing, to build rapport and trust and achieve high client satisfaction scores.
• Adapt to varying daily tasks and maintain a proactive, solutions-focused approach.

About ADP

ADP is a global leader in human resources technology, offering AI- and machine-learning-enhanced payroll, tax, human resources, benefits, and more. We cultivate an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We have been recognized as a global Best Places to Work and as a DiversityInc Top 50 Company for diversity, equity, and inclusion, including recognition for women, LGBTQ+, multicultural talent, and more. As part of our DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years.

#J-18808-Ljbffr