Field Sales Executive - Freight

Overview

Our client in the logistics industry, in Port Elizabeth, is seeking an achievement-oriented Field Sales Executive with experience in logistics (Freight Forwarding) who can deliver on both target & customer satisfaction measures. Location : Port Elizabeth.

Responsibilities

• Proven experience in sales, preferably within the logistics or related industries.
• Strong communication and interpersonal skills.
• A proactive approach to problem-solving and decision-making.
• Ability to work independently while also being a team player.
• Outstanding communication and negotiation skills, and the ability to focus on outcomes.
• Strong Microsoft Office skills.
• A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports, and international trade.
• Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction.
• Respond to customer enquiries / complaints.
• Manages a defined portfolio of potential customers and wins them for a lasting business relationship.
• Seeks and prospects for BC targets to win new customers.
• Plans and manages medium to large-sized business customers.
• Builds rapport and trust with customers by being informed about customers’ businesses and the market.
• Recommends solutions based on customer needs by using industry knowledge.
• Is responsible for closing business by connecting a customer’s needs to a solution by offering value to the client’s supply chain.
• Uses networks within the various sales channels to collaborate on customers, marketing strategies and offers a whole supply chain of services to service customer needs.
• Collects relevant customer information and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations.
• Develops sales plan / strategy / activities to achieve target budgets.
• Responsible for conducting high-quality presentations of the entire range of standardised products to customers.
• Develop target lists of new business and continuously review and update them.
• Establish and present customised offers to customers.
• Negotiate with customers on contractual terms of service provision that are aligned with the corporate sales policy and procedures.
• Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
• Prepare and realise planned sales calls.
• Responsible for product targets.
• Responsible for budgeted growth in new and additional business.
• Secure / collect all necessary information to assess the creditworthiness of potential customers.
• Support receivables functions.
• Ensure that customer commitments are clearly communicated to the respective operations, along with a clear business setup process.
• Reporting activities : quotes, sales calls, and other information through CRM.
• Perform roles and responsibilities in compliance with Company Policies, Procedures, and Instructions.

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