This job offer is not available in your country.
People Operations Manager
VoycCape Town, Western Cape, ZA1 day ago
Job type
- Remote
- Quick Apply
Job descriptionPublish job advertisements and ensure postings are reflective of the associated job description. Manage incoming applications, keeping candidate records up to date and organised. Manage relationships with external recruiters where necessary. Schedule and coordinate interviews between candidates and hiring managers. Support the administrative aspects of the hiring process, including tracking progress in recruitment tools. Assist with new hire logistics to ensure a smooth transition into onboarding. Ensure contractual templates are up-to-date and reflective of legal and job requirements. Create and maintain new hire training curriculums and schedules. Collaborate with third party vendors to ensure a successful new hire onboarding experience. Assist managers with the creation of new hire immersion plans. Host probation check-in sessions between managers and new hires. Manage new hire communications and HRIS setup. Administer regular new hire satisfaction surveys. Work with domain managers to support day-to-day HR operations, including onboarding, employee relations, and performance processes. Assist in the development of team goals and host meetings between direct reports and managers where necessary. Build and support people processes and help managers stay accountable to them. Provide practical HR guidance to employees and managers on policies, processes, and people-related queries. Maintain a library of career tracks and job descriptions, ensuring they stay updated and aligned with company growth and manager needs. Maintain feedback systems to ensure alignment with company goals and employee development. Guide managers on employee performance improvement plans, where necessary. Organise and deliver engaging live virtual training sessions, and support the administration of learning programmes. Maintain HR policies, ensuring alignment with company values and legal requirements. Act as the primary point of contact for Voyc’s knowledge base in Notion. Manage Voyc’ company handbook and centralise documentation using Notion. Maintain processes for onboarding, offboarding, and internal role changes. Manage people operations software like Notion, Deel, and Workable to ensure efficiency. Act as the main point of contact for both internal users and external contractors. Maintain the accuracy of HRIS records. Ensure established automations are working optimally. Assist in the rolling out and reporting of quarterly eNPS surveys. Entrepreneurial : You act like an owner. You’re proactive, resourceful, and unafraid to experiment to find what works. You balance strategy with execution and can move from vision to action with ease. Impact-Driven : You value outcomes over activity. You’re excited by the opportunity to build and optimise people systems that directly support business growth. Not Traditional HR : You’re more builder than bureaucrat. You believe HR should enable and accelerate, not constrain. So you design people processes with flexibility, empathy, and data in mind. Thrives in a High-Performance Environment : You’re comfortable in an ambitious, fast-paced culture where expectations are high and results matter. You can balance compassion with accountability and bring energy and focus to every challenge. Organised & Attentive to Detail : You are able to manage multiple processes (recruitment, onboarding, systems) without errors. Tech-Savvy : You are comfortable using tools like Notion, Deel, and Workable (or similar). Communicative : Your written and verbal communication is clear and professional. Adaptable : You work well in a scaling, fast-paced environment with evolving processes. Collaborative : You are able to work with a number of stakeholders, including candidates, third party representatives, managers and team members. Employee Engagement & Retention : Maintain high engagement and retention rates through effective talent development initiatives. Performance Management : Ensure 100% completion of performance reviews and continuous improvement in team performance. Talent Acquisition Efficiency : Achieve optimal time-to-hire, quality of hire, and offer acceptance rates. Compensation & Compliance : Maintain 100% data accuracy, and compliance with labour laws. Operational Excellence : Drive adoption and utilisation of tools like Notion, Deel, and Workable to improve efficiency and automation. Cultural Impact : Improve employee satisfaction, onboarding experience, and eNPS scores Base salary : R500 000 - R600 000 per year A supportive, growth-oriented team culture that aligns with your personal goals Flexible working hours Innovative leave policies Company-sponsored lunches, travel, and learning opportunities, including an annual offsite event in Cape Town and Travel to the Netherlands An inclusive and representative workplace More Perks here
Working At Voyc
Voyc is a fast-growing SaaS company providing innovative compliance monitoring solutions for the financial services industry. We harness advanced AI and machine learning to ensure firms can monitor and improve their customer interactions effectively. As we expand our customer base and product offering, we're looking for talented individuals to join our mission to revolutionise the industry.
Company Values
- Playing to win
- Putting people over everything
- Driving results
- Pursuing Knowledge
- Working together
Roles and Responsibilities
At Voyc, we’re rebuilding trust in financial services — and we know that mission starts with our people. As our People Operations Manager you’ll play a vital role in scaling a team that’s innovative, compassionate, and high-performing. You’ll manage systems that support growth, simplify complexity, and make work feel both purposeful and fun.
This is a chance to shape the future of HR in a tech company that values impact over bureaucracy — where every initiative you lead helps make the mission real.
Your every day work will include the following :
Talent Acquisition :
Team Onboarding :
Manager Enablement :
Performance Management :
Policies & Documentation :
Operational Tools & Systems :
Note : At Voyc, People Operations builds and supports people processes and helps managers stay accountable to them. While managers are accountable, the People Operations function assists in ensuring processes have been followed.
People Operations does not act as the voice of management, nor is the function responsible for fixing issues on behalf of managers.
Requirements
Qualification :
Bachelor’s degree (or equivalent) in Human Resource Management, Industrial Psychology, Business Administration, or a related field.
Experience :
You have 2+ years of experience in Human Resources or People Operations, ideally in a high-growth SaaS or startup environment.
Culture & Mindset :
You are not a traditional HR professional. You thrive in a high-results, entrepreneurial environment where you can directly shape culture, systems, and performance. You care deeply about impact, not just process. You’re motivated by measurable outcomes and love seeing the tangible effect of your work on team growth and company success.
Key Strengths :
Success Metrics for This Role :
As the People Operations Manager, success will be measured by the following key performance indicators :
Benefits
In addition to gaining valuable experience and expanding your skills while building trust in financial services, working at Voyc offers :
Create a job alert for this search
Operation Manager • Cape Town, Western Cape, ZA
Related jobs
VillageReach transforms health care delivery to reach everyone.We are driven by a vision of a world where each person has the health care needed to thrive.
VillageReach’s goal is to reduce inequitie...Show moreLast updated: 10 days ago
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!.We specialise in enabling companies to progress along the path of cloud maturity, managing transformation ...Show moreLast updated: 29 days ago
Our client, a leading organisation in the.Gaming and Sports Betting industry.This role is both strategic and hands-on, designed to shape the employee experience, strengthen compliance, and drive pe...Show moreLast updated: 10 days ago
Lead and grow a people-first HR team in a global research agency.Cape Town (Office based) | Salary : R20000 -R25000 | Full-Time, Permanent | UK Hours Monday- Friday.
Our client is a world-leading res...Show moreLast updated: 30+ days ago
We’re looking for a strategic, people-focused, and highly organised individual to join our team as the People and Culture Lead.
In this role, you’ll take ownership of shaping and delivering our peop...Show moreLast updated: 11 days ago
%20Ltd)
- Promoted
- New!
People & Culture Manager
AccorHotelCape Town, Western Cape, South Africa We are far more than a worldwide leader.We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work br...Show moreLast updated: 20 hours ago
People & Culture Manager
VillageReachCape Town, Western Cape, ZAQuick Apply
- Promoted
People Operations Officer
BiovacCape Town, ZA Job title : People Operations Officer.Job Location : Western Cape, Cape Town.BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect lif...Show moreLast updated: 5 days ago
- Promoted
People & Culture Operations Coordinator
CollinsonCape Town, ZA Job title : People & Culture Operations Coordinator.Job Location : Western Cape, Cape Town.The P&C Operations Coordinator provides superb communication to their internal and external clients and ha...Show moreLast updated: 24 days ago
- Promoted
People Business Partner | Mr D
takealot.comCape Town, ZA Job title : People Business Partner | Mr D.Job Location : Western Cape, Cape Town.Your responsibilities will include : .Facilitate and manage the implementation of all HR policies and procedures.Part...Show moreLast updated: 16 days ago
- Promoted
People Operations Administrator (Half Day / PartTime)
The Legends AgencyCape Town, Western Cape, South Africa People Operations Administrator (Half Day / Part Time).Flexible, Purpose-Driven Role with UK's Leading Legal Fee Lender.HR & People Operations | Cape Town (Hybrid) | Market-Related | Half-Day, Flex...Show moreLast updated: 30+ days ago
People Partner
EkcoCape Town, Western Cape, ZAQuick Apply
- Promoted
People & Culture Manager
Accor HotelCape Town, ZA Job title : People & Culture Manager.Job Location : Western Cape, Cape Town.As an active member of the Executive Committee, the People & Culture Manager will oversee the day to day operation of the...Show moreLast updated: 16 days ago
People Partner
Initiate InternationalCape Town, Western Cape, South AfricaQuick Apply
- Promoted
- New!
People Business Partner
LulalendCape Town, Western Cape, South Africa People Partner and Operations Manager.We are looking for a hands‑on and dynamic People Business Partner committed to fostering a high‑performing culture where people thrive.As a People Business Par...Show moreLast updated: 20 hours ago
People Services HR Team Lead
The Legends AgencyCape Town, Western Cape, South AfricaQuick Apply
People and Culture Lead
HoustCape Town, Western Cape, ZAQuick Apply
- Promoted
People Effectiveness Partner
MukuruCape Town, ZA Job title : People Effectiveness Partner.Job Location : Western Cape, Cape Town.Mukuru is a fast-growing fintech business transforming access to financial services across Africa and beyond.To suppo...Show moreLast updated: 30+ days ago
- Promoted
People Operations Administrator (Half Day / Part Time)
The Legends AgencyCape Town, Western Cape, South Africa People Operations Administrator (Half Day / Part Time).Flexible, Purpose-Driven Role with UK's Leading Legal Fee Lender.HR & People Operations | Cape Town (Hybrid) | Market-Related | Half-Day, Flex...Show moreLast updated: 30+ days ago
- Promoted
Head of People
Robert WaltersCape Town, ZA Job Location : Western Cape, Cape Town.An exciting opportunity has arisen for a Head of People to join a forward thinking organisation in Cape Town, reporting directly to the Chief Executive Office...Show moreLast updated: 10 days ago
- Promoted
Villa Manager
The Legends AgencyStellenbosch, South Africa Our client is seeking a hands-on, guest-focused Villa Manager to oversee and elevate the luxury experience at their stunning estate in Stellenbosch.
You will be the heartbeat of the villa, ensuring ...Show moreLast updated: 30+ days ago
- Promoted
Farm Manager - Wine Grapes
Alpha HR Management (Pty) LtdMalmesbury, South Africa A thriving wine farm, located between Malmesbury and Paarl, is looking for a dynamic and experienced.Minimum 5+ years of experience in vineyard management, preferably with bush vine vineyards as we...Show moreLast updated: 30+ days ago
- Promoted
- New!
People Practitioner : MR D
takealot.comCape Town, Western Cape, South Africa Group, is looking for a highly talented.We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity, to join us!.
Think you’ve been challenged befor...Show moreLast updated: 20 hours ago