Job title : People & Culture Operations Coordinator
Job Location : Western Cape, Cape Town
Deadline : October 24, 2025
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Key Accountability
The P&C Operations Coordinator provides superb communication to their internal and external clients and has proficient administration skills, whilst maintaining confidentiality. Responsibilities may include but are not limited to, responding to People & Culture queries from colleagues in the business, processing new starters, managing the right to work & background checks processes, drawing up workplace documents, corresponding with teams across the organisation, organising and leading training sessions, and ensuring compliance with employment laws.The candidate must be able to deal with a variety of personalities and situations, and keep calm in tense situations, they should be approachable, friendly, communicative and have good multitasking abilities.Key Performance Indicators
Answering P&C inbox queries from colleagues in the Company in a timely mannerWorking with the P&C Operations team to ensure smooth coordination of all tasksSupporting employees with HRIS useProcessing new starters for Cape Town, London & Haywards Heath on HRIS, preparing, issuing, collecting and filing new starter documentation including Contracts of EmploymentProcessing organisational and contractual changes (Promotions, Internal Movements, Probations etc.)Managing Right to Work / Visa and background checks for new recruits and current employeesCompleting P&C Operations TasklistProcessing Family Leave (Maternity, Paternity, Parental, Shared Parental, Neonatal and Adoption)Reviewing and processing domestic and overseas remote working requestsMaintaining existing forms, procedures and workflowsCommunicating with recruiters and other external partiesAssisting Payroll department by providing relevant employee informationParticipating in P&C projectsManaging employee anniversary rewards and Kudos recognition schemeRaising related P&C Ops Purchase Orders to match supplier invoicesGeneration and maintenance of monthly reportsContribute to inductions for new startersPartaking in your own personal & professional developmentPerson Specification : Skills, Experience, and Knowledge
Desirable Requirements :
Proven work experience in HR Administration, HR Systems, HR Operations, HR Coordination or relevant roleRelevant HR / Operations qualification or equivalent (desirable)Proficient in MS Office (Word, Outlook, Excel, PowerPoint)Skills :
Knowledge of HR systems / admin / operationsData accuracy and attention to detailsGood interpersonal and people skillsProblem solving and solution orientated mindsetRelationship building skillsGood people management skillsConflict resolution and mediation skillsData interpretation and analytical skillsUnderstanding and knowledge of UK legislation i.e. GDPR, National Minimum Wage Act, Equality ActFluent in verbal and written English communicationExcellent organisational skills, with an ability to prioritise important projectsExcellent administrative skillsHuman Resources jobs