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Operations Manager - Southern Africa

Operations Manager - Southern Africa

Alfred H KnightJohannesburg, Gauteng, South Africa
13 days ago
Job description

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for an Operations Manager to join the team in Johannesburg. The primary function of the Operations Manager is to manage the execution of the day-to-day operational services carried out across all AHK South Africa sites, including, but not limited to,Richards Bay, Johannesburg, Rustenburg, Lohatlha, Steelpoort, Durban, Maputo, Beira, Port Elizabeth, Saldanha, Lüderitz and Walvis Bay.

As Operations Manager, the post holder will have to proactively manage highly diverse locations, both remotely and in person through regular travel and site visits.

Ultimately, the Operations Manager is responsible to the General Manger of South Africa for the

service delivery of all inspection, supervision and sampling operations carried out within this region.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight the incumbent will need to display the following :

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential :

  • Excellent, proven personnel management capabilities
  • Commitment to safe working practices
  • Must have own transport, valid driver’s license and passport
  • Capable of managing multiple tasks simultaneously
  • Excellent organizational skills with proven team player qualities

Required Competencies :

  • Manage the quality of inspection work (including sample preparation) carried out across the entire region, through ensuring appropriate SOPs are followed to a high standard and that any failures in compliance are identified and corrected as required.
  • Ensure all operational staff within the region have received the appropriate training and are equipped with the necessary skills needed to execute their work. Organise any additional internal or external training as required.
  • Ensuring that the Site Managers / Foremen effectively manage their operations, such that sampling work is processed at ports, warehouses (and any other location) in a professional manner and in line with established SOPs, AHK Group expectations and to the satisfaction of the client(s).
  • Act in a troubleshooting capacity to resolve customer complaints relating to commercial discrepancies that derive from operational and technical shortcomings. Implement preventative measures having undertaken a root cause analysis of the complaint.
  • In conjunction with the General Manager, agree yearly KPIs to which each site’s Head of Operations should adhere. This will include operational, expenditure, training and personnel KPI’s.
  • Required Work Experience :

  • 10 years minimum experience in commodity surveying, specific to metals and minerals commodities.
  • Required Qualifications :

  • Educated to Bachelor's degree or higher.
  • Tertiary scientific, technical, Chemical or Metallurgical Engineering qualification or
  • similar is desirable
  • Knowledge of ISO 12743 and 10251 is desirable
  • Experience of implementation of or compliance to ISO 17020 and / or 17025 is desirable
  • Required Languages :

  • Highly proficient in English and Afrikaans (Verbal and written)
  • Travel :

  • Be able to travel extensively both locally and to neighbouring countries at short notice
  • BENEFITS

    We are offering an excellent opportunity with a salary and benefits package to match

    Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community in line with our Employment Equity Plan.

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    Operation Manager • Johannesburg, Gauteng, South Africa

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