Senior Organisational Effectiveness Specialist

WesbankJohannesburg, Gauteng, South Africa

7 days ago

Job description

Job Description

Hello future Senior Organisational Effectiveness Specialist

FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!

Job Summary

To drive organisational effectiveness through data-informed analysis, benchmarking, and strategic interventions. Enhances productivity, collaboration, and decision-making by leveraging existing data, developing fit-for-purpose tools and metrics, and enabling long-term capability planning. The role also supports workforce planning through scenario modelling and environmental scanning. A core focus is to build capability within the Human Capital Business Partner (HCBP) community, empowering them to deliver optimal workforce solutions to their respective business units.

Are you someone who can :

Assess organisational performance using internal data and global benchmarks.

Apply organisational health metrics in collaboration with the Organisational Design team and recommend improvements.

Benchmark operational performance and workforce productivity against industry standards.

Develop and monitor key productivity, efficiency, and decision-making metrics.

Recommend optimisation strategies to address workforce cost and operational challenges.

Conduct integrative analytics across Finance and Human Capital to inform strategic decisions.

Drive the development of strategic workforce plans across geographies and business lines.

Create planning frameworks and toolkits to standardise workforce planning practices.

Partner with Business HC and CoEs to conduct supply-demand forecasting and scenario planning.

Enable long-term workforce capability planning aligned to business strategy.

Translate workforce forecasts into actionable talent strategies and skills development plans.

Develop and maintain a repository of scalable capacity planning and resource allocation models.

Design and implement dashboards, scorecards, and analytical tools to monitor organisational performance.

Develop toolkits, frameworks, and guidelines to support OE, planning, and optimisation practices.

Ensure tools are scalable, user-friendly, and integrated into business processes.

Leverage technologies such as Workday and Power BI to enhance workforce analytics and reporting.

Ensure data integrity and governance across workforce systems and tools.

Provide OE advisory support to HCBPs and Business Unit leaders.

Act as a trusted advisor to stakeholders on organisational effectiveness and workforce planning.

Coach and support HCBPs in applying workforce insights to business challenges.

Design and deliver learning interventions to build OE and planning capability within the HCBP community.

Facilitate knowledge-sharing forums, peer learning sessions, and planning workshops.

Develop maturity models and assessment tools to track capability growth across the organisation.

Partner with Org Design, People Analytics, Finance, and other CoEs to drive integrative analytics.

Facilitate cross-functional collaboration and represent the OE CoE in relevant forums.

Build organisational capability in scenario planning and strategic workforce planning practices.

You will be an ideal candidate if you have :

Minimum Bachelor’s degree in Organisational Psychology, Business Analytics, Human Resources, Economics, or related field.

Preferably Master’s degree or professional certification in workforce planning, strategy or analytics.

7+ years’ experience in organisational effectiveness, workforce planning, or strategic HR.

Proven experience in developing and implementing workforce models and productivity metrics.

Strong understanding of financial and human capital data integration.

Experience in consulting environments or large, complex organisations.

Familiarity with global benchmarking frameworks

Knowledge or skills of scenario planning and forecasting techniques.

Knowledge of organisational design and effectiveness frameworks.

Strong understanding of financial metrics and workforce cost drivers

Advanced data analysis and modelling (Excel, Power BI, or similar).

You will have access to :

Challenging work in a complex and exciting environment

Opportunities to innovate and create efficiencies.

We can be a match if you are :

Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to

Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.#Post#FCC#LI-NK2# #

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

07 / 11 / 25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .The FirstRand Corporate Centre (FCC) houses many of the critical functions required by a large and complex financial services group. FCC’s stakeholders are both external, such as regulators, shareholders, global developmental institutions and government; and internal, mainly the businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.FCC employees develop a unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.

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