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Centre Manager
RaizcorpCape Town, Western Cape, South Africa16 hours ago
Job descriptionGreet and assist guests in a courteous and efficient manner Manage all incoming calls and messages, ensuring accurate routing and follow-up (for both tenants and the company) Handle deliveries and visitor queries Monitor and report any safety or security concerns Tenant relations Maintain attendance registers and emergency procedures Track revenue, occupancy, and tenant-related charges Escalate issues to appropriate departments and maintain tenant satisfaction Uphold a professional environment free of office politics and gossip Boardroom coordination Perform pre- and post-use inspections and report any issues Coordinate with Hospitality team for seamless meeting experiences Hospitality oversight Report staff absences and manage daily coordination Support HR administration for Hospitality staff Sales support Actively contribute to occupancy management and lease tracking Maintain professional conduct during all client interactions Stock & supplies management Prevent misuse and ensure timely restocking Keep accurate inventory records Operational duties Oversee maintenance, repairs, and IT issues Support tenant onboarding and offboarding processes Coordinate with internal departments for seamless operational flow Minimum qualifications Diploma or Degree in Communications, Client Relations, or related field Minimum 6 years’ experience in Centre Management, Property Management, Hotel concierge or similar role Experience and skills Experience managing technical equipment (projectors, conferencing tools, etc.) Proven ability to manage busy operational environments Strong proficiency in Microsoft Office and Google Suite Advantageous experience Familiarity with tenant leasing and space management Conflict management and tenant relationship handling Behavioral competencies Exceptional communication skills (verbal and written) Proactive and dependable work ethic High attention to detail and organisational skills Positive, service-oriented mindset Ability to plan, prioritise, and multitask effectively Strong sense of accountability and responsibility Administrative / Management jobs
Overview
Job title : Centre Manager
Job Location : Western Cape, Cape Town
Deadline : October 30, 2025
About the role
The Business Exchange is seeking a highly professional, service-driven Centre Manager to lead the operations of one of our premium business centres. This role is central to ensuring a world-class experience for all tenants, visitors, clients, and staff. As a premium brand ambassador, the Centre Manager will oversee the full spectrum of centre operations — from reception and hospitality to facilities management and tenant engagement.
Responsibilities
- Reception management
Maintain a neat, professional front-of-house experience
Act as the first point of contact for tenant support and operational needs
Manage bookings, readiness, and cleanliness of boardrooms
Work closely with Hospitality staff to maintain cleanliness and presentation
Conduct viewings for potential tenants when required
Maintain tight control over centre stock and supplies
Ensure the centre complies with internal policies and procedures
Requirements
Grade 12 certificate
Strong reception and customer service background (6–10 years)
Previous property industry experience / hotel industry experience
Professional appearance and conduct
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Centre Manager • Cape Town, Western Cape, South Africa
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