Operations Manager Nelspruit

Job Title : Operations Manager

Location : Mpumalanga - Nelspruit

Industry : Facilities & Cleaning Services

Type : Permanent / Environment : High-performance, people-centric, client-driven

About the Role

We’re looking for an Operations Manager to lead service delivery and drive customer satisfaction across multiple client sites in Nelspruit (Mpumalanga). This is a fast-paced, hands‑on role for someone who thrives on achieving operational excellence, building strong client partnerships, and leading high‑performing teams. You’ll play a pivotal role in managing people, performance, and profitability - ensuring service contracts run smoothly while continuously improving quality, compliance, and results. (Valid License and own vehicle compulsory)

Make your mark where leadership meets service delivery. Grow within a values‑based organization that prioritizes excellence.

What you’ll be doing

• Lead and supervise all daily contract operations with focus on client satisfaction
• Build and manage strong supplier and client relationships
• Oversee new site launches, transitions, and contract handovers
• Monitor delivery of SLAs, cost management, and service quality
• Ensure prompt resolution of issues and proactive client engagement
• Manage operational budgets, wage control, and resource planning
• Conduct regular audits and risk reviews to meet H&S compliance
• Perform leadership duties such as staff reviews, performance discussions, and team development
• Collaborate with management on strategic planning and reporting
• Identify growth opportunities through upselling and relationship development

What you’ll need

What is in it for you?

A Few Things to Know

Ready to Apply?

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