Inbound Voice Care Team Lead | Performance & Coaching
EXLCape Town, Western Cape, South Africa20 hours ago
Job description
A leading service provider in Cape Town is hiring an Assistant Manager-Customer Care Voice-Inbound. The role involves managing teams to achieve performance targets, resolving customer complaints, and supporting agent development. Ideal candidates should have experience in customer service management, particularly in the banking or finance sector. This full-time role offers opportunities for growth and flexibility in shift timings.
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Team Lead • Cape Town, Western Cape, South Africa
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