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Contact Centre Team Lead | Coaching & Performance Leader

Contact Centre Team Lead | Coaching & Performance Leader

Hinduja Global Solutions LimitedCape Town, Western Cape, South Africa
1 day ago
Job description

A global leader in customer experience management is seeking a Team Leader for its Cape Town office. The ideal candidate will lead a team of Customer Service Advisors in a fast-paced contact centre environment, focusing on team management, coaching, and performance. Strong leadership, communication skills, and experience in a contact centre are essential. This on-site role offers competitive salary and benefits.

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Performance Coaching • Cape Town, Western Cape, South Africa

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