CUSTOMER SERVICES AGENT
Location : Kempton Park
Type : Ongoing Contract
Seniority Level : Mid-Career (3 yrs exp)
Report to : Operations
Duties and Responsibilities :
- Gr 12 qualification required
- Comprehensive knowledge of the Courier and Warehousing Industry (domestic & international)
- Strong administration and organizational skills
- Excellent interpersonal, negotiation, and problem-solving skills
- Good verbal and written communication skills
- Ability to work independently and under pressure
Skills Required :
Strong administrationAnalytical & mathematicalGreat organisational & time management skillsGood interpersonal skillsExcellent telephone etiquetteClient & negotiation skillsProblem-solving abilitiesVerbal & written communication skillsIndependent work capabilityGeographical knowledge of Southern AfricaComputer literacy in Microsoft OfficeKnowledge of Ship logic or similar software packagesSectors :
Admin, Office & Support, Logistics, Warehouse & Freight
Functions : Office Administrator
Skills : Customer Service