Operations Manager Southern Africa

JOB TITLE

Operations Manager - Southern Africa

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for an Operations Manager to join the team in Johannesburg. The primary function of the Operations Manager is to manage the execution of the day-to-dayoperational services carried out across all AHK South Africa sites including but not limited toRichards Bay Johannesburg Rustenburg Lohatlha Steelpoort Durban Maputo Beira PortElizabeth Saldanha Lüderitz and Walvis Bay.

As Operations Manager the post holder will have to proactively manage highly diverse locationsboth remotely and in person through regular travel and site visits.

Ultimately the Operations Manager is responsible to the General Manger of South Africa for the

service delivery of all inspection supervision and sampling operations carried out within this region.

DO YOU HAVE WHAT IT TAKES

To be successful at Alfred H Knight the incumbent will need to display the following :

Required Knowledge and Work Experience

Operational

• Manage the quality of inspection work (including sample preparation) carried out across

the entire region through ensuring appropriate SOPs are followed to a high standard

and that any failures in compliance are identified and corrected as required.

are equipped with the necessary skills needed to execute their work. Organise any

additional internal or external training as required.

sampling work is processed at ports warehouses (and any other location) in a

professional manner and in line with established SOPs AHK Group expectations and to

the satisfaction of the client(s).

discrepancies that derive from operational and technical shortcomings. Implement

preventative measures having undertaken a root cause analysis of the complaint.

Operations should adhere. This will include operational expenditure training and

personnel KPIs.

regular travel to each operation to maintain excellent internal working relationships.

on a routine basis to ensure technical compliance is maintained

Other Responsibilities

instructed to support the Marketing Manager with new opportunities / projects in both

current and new locations.

both in the UK and Overseas to oversee surveyor job instructions daily updates report

management and in-field I.T systems. It will be the post holders responsibility to receive

feedback from operational staff on how administration systems can be improved and

streamlined.

across the AHK Group.

conjunction with the International Technical Network and the UK Technical Team to

ensure the correct procedures are carried out as addition to this support

the UK Technical Team with initiatives aimed at improving the in-field execution of work

globally

Post Holders control and any non-conformances are brought to the attention of the

General Manager.

contingencies : staff shortages as a consequence of leave illness holidays equipment

malfunction / breakdown growth in work volumes re-prioritising of significant amounts

of sampling work

Essential

Required Work Experience

Required Qualifications

similar is desirable

Required Languages

Travel

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community in line with our Employment Equity Plan.

Closing Date : 07 November 2025

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1