Virtual Assistant - 15833 (Premium Property Management)

Virtual Assistant - 15833 (Premium Property Management, Automations)

Position : Virtual Assistant (Part-Time) – Airbnb, Booking.com, Guesty (Premium Property Management, Automations)

Working Hours : Mondays to Fridays; 5 pm to 9 pm AEDT (2 pm to 6 pm MNL Time or 8 am to 12 pm SAST) – 20 hours weekly

Salary : USD 600 per month (part‑time only)

About the Company : A boutique winery and luxury holiday home located in a scenic town in Australia, hosting discerning guests worldwide with seamless hospitality and a strong brand presence.

Key Responsibilities :

• Manage holiday home listings on Airbnb, Booking.com, and Guesty.
• Maintain accurate calendars, pricing, and availability across channels.
• Automate routine communications, guest check‑in instructions, and review requests.
• Handle security deposits, damage claims, and guest issue resolution with professionalism and empathy.
• Respond promptly and warmly to guest enquiries via Airbnb, Booking.com, WhatsApp, and email.
• Send booking confirmations, arrival instructions, and other key communications in a branded manner.
• Flag and expedite urgent guest issues.
• Maintain an organized booking tracker with guest details, special requests, and financials.
• Assist with general admin tasks (vendor follow‑ups, scheduling, research).
• Support marketing & growth efforts (email newsletters with Mailchimp, simple automations via Zapier, social media content on Canva, short‑form video editing, Meta ads).

Requirements :

Why Work With Us :

Referrals increase your chances of interviewing for this role by 2x.

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