It Infrastructure

Purpose

PurposeThe IT Infrastructure & Cyber Security Specialist is responsible for maintaining BOC's IT infrastructure (networks, servers, cloud applications, and collaboration platforms) while ensuring the highest standards of cyber security.This dual-function role combines hands-on technical support and network administration with cyber security monitoring, incident response, and regulatory compliance, ensuring the organization's digital environment remains stable, resilient, and secure.

Principal Accountabilities

• Perform troubleshooting using different diagnostic techniques
• Troubleshoot, diagnose, and resolve technical hardware and / or software issues
• Provide needed information on IT / IS products or services
• Keep record of problems and their resolution
• Provide feedback on processes and make recommendations on areas to improve
• Maintain technical documentation and service catalogue on installation of software, configuration of hardware and problem troubleshooting
• Suggest improvements on procedures

Specific Responsibilities

Configure, monitor, and maintain Cisco / HP switches, VLANs, and wireless access points.

Configure, manage, and monitor firewalls, intrusion detection / prevention systems (IDS / IPS), and VPNs.

Secure key business applications (e.g., Sage ERP, HR, and operational systems).

Ensure alignment with regulatory frameworks (e.g., POPIA, GDPR, PCI DSS, ISO Prepare and deliver regular security and risk reports for IT management and executives, including : Cyber incident statistics and firewall activity summaries.Security posture, vulnerability trends, and risk assessmentspliance dashboards and audit responses.

Collaboration & Knowledge Sharing

Profil de candidat recherché

Years Of Experience

Three to five years of combined working experience in IT support, network administration, and cyber security operations.

Other Technical / Professional Skills / Qualifications

Application Closing Information

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