IT Systems Engineer

Key Responsibilities :

Design, deploy, and maintain scalable and resilient systems architecture (physical, virtual, and cloud-based).

Lead and manage projects related to infrastructure upgrades, migrations, and system integrations.

Provide advanced technical support and root cause analysis for system outages and incidents.

Manage Windows / Linux servers, Active Directory, Exchange 2019, Microsoft 365, and virtualization platforms (e.g., Nutanix).

Maintain cloud infrastructure, especially in Microsoft Azure.

Develop and maintain system documentation, architecture diagrams,SOPs.

Collaborate with cross-functional teams.

Stay current with emerging technologies and recommend improvements to enhance system performance and security.

Ensure compliance with IT policies, data protection, and regulatory requirements.

Implement and enforce security policies, tools, and practices across infrastructure and endpoints.

Monitor system and network logs for anomalies using various Analysis & EDR tools.

Apply OS and application patches regularly and manage endpoint protection platforms.

Enforce IAM policies including MFA, RBAC, and least-privilege access models.

Support vulnerability assessments, audits, and regulatory compliance (e.g., ISO 27001, NIST, GDPR).

Design and maintain comprehensive backup strategies for physical, virtual, and cloud environments.

Manage enterprise backup and recovery tools (e.g., Veeam).

Schedule and monitor backup jobs, ensuring integrity, encryption, and successful replication.

Perform regular testing of backup restores and disaster recovery (DR) plans to validate readiness.

Lead incident response related to data loss, corruption, or ransomware events.

Maintain documentation for backup policies, DR runbooks, and RTO / RPO objectives.

Support business continuity planning and coordinate with stakeholders to ensure resilience.

Required Skills & Qualifications :

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

8+ years of experience in a systems engineering or senior infrastructure role.

Deep understanding of Information technologies ,ie, Windows Server, Active Directory, Group Policy, Exchange / O365, Microsoft SQL, Firewall platforms, Networking.

Proficiency with virtualization technologies (e.g., Nutanix).

Strong knowledge of cloud platforms (Azure).

Experience with configuration management tools.

Strong scripting skills (PowerShell).

Excellent troubleshooting and analytical skills.

Proven experience with backup, disaster recovery, and business continuity planning.

Strong communication and project management skills.

Familiarity with cybersecurity tools and frameworks (e.g., NIST, CIS Controls).

Preferred Qualifications :

Relevant certifications preferred (e.g., MCSE, Windows Server Hybrid Administrator Associate, CCNA / CCNP, Fortinet Certified Associate (FCA), Azure Database Administrator Associate, Veeam (VMCE).

Experience with containerization (Docker, Kubernetes).

Exposure to ITIL practices and service management tools.

Experience working in a regulated or security-sensitive environment.

Working Conditions :

Participation in an on-call standby rotation is required.

Occasional travel to remote business units as needed.