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Senior Production Support Consultant- Fixed Term Contract
DeloitteJohannesburg, ZA17 days ago
Job description3+ year working in a support environment. End-to-end ownership of production support issues : Working on individual incidents as part of a larger support team Supporting the team for triage, collaboration, and analysis across all support work Collaboration with a business level support team for triage and analysis Adhoc investigative work for key issues and trend analysis in the production environment Work-flow supervision and coordination Team boards management, prioritization and capacity planning (of work) Understand and guide others through unblocking users. Get involved in adhoc investigations, priority (severity 1 items and War Rooms). Understanding incident and problems through code analysis and data simulation. Manage growth and performance of team. Drive efficiencies and improvements to processes C# SQL React Azure Problem solving / problem analysis. Project / time management Conflict resolution and ownership Workflow management and maintenance A Bachelor's Degree in Computer Science, Information Systems, Systems Analysis, or a related field. Analysis, troubleshooting and route-cause-analysis on production support issues Identifying workarounds to unblock users Data analysis and investigations Creation and execution of data-fixes to production support issues ICT jobs
Job title : Senior Production Support Consultant- Fixed Term Contract
Job Location : Gauteng, Johannesburg
Deadline : October 12, 2025
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Consultant Fixed Term • Johannesburg, ZA
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