(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)

(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)

Join us as a Billing Support Consultant and thrive in a multicultural, multilingual environment while working remotely from South Africa. This role offers the opportunity to master new skills and achieve challenging goals within a People First management approach.

What you will do :

• Respond to customer inquiries and support billing and order-to-cash processes
• Design email templates as needed
• Conduct research and analysis on products
• Develop training programs and assessments for consultants
• Prepare and deliver regular reports
• Follow team training and policies

What you need to succeed :

Preferred qualifications :

Benefits and perks :

About us :

SupportYourApp is a Support-as-a-Service company providing technical, customer, and CX support worldwide. Since 2010, we've grown to 8 hubs globally, serving clients in over 30 countries and speaking 60+ languages. We value diversity and inclusion and welcome applicants from all backgrounds. Send your CV in English highlighting your skills!

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