Automotive Manager Midrand

Claims Manager

Reference : PTA -SM-1

As a Claims Manager in the automotive industry, you will be responsible for overseeing the entire claims process for motor-related claims, ensuring efficiency, accuracy, and customer satisfaction. You will manage a team of claims specialists and work closely with other departments to resolve issues and improve processes. This role requires a strong understanding of automotive products, industry regulations, and exceptional communication and leadership skills.

Duties & Responsibilities

• Team Management :

Lead and supervise a team of claims specialists.

Oversee the end-to-end claims process, from submission to resolution.

Serve as a point of contact for escalated or complex claims issues.

Collaborate with internal departments, including customer service, sales, and manufacturing, to address claims-related issues.

Conduct regular audits of claims files to ensure compliance with company standards and regulatory requirements.

Identify opportunities to streamline and improve the claims process.

Prepare and present reports on claims activity, including trends, performance metrics, and areas for improvement.

Requirements

Bachelor's degree in business administration, finance, or a related field (Beneficial).

Package & Remuneration

Annually plus Medical and Pension structure.

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