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Widget Integrations Specialist

Widget Integrations Specialist

WeTravelWorkFromHome, Mpumalanga, South Africa
30+ days ago
Job description

Overview

Join to apply for the Widget Integrations Specialist role at WeTravel

Hi, I’m Alexis — born and raised in Argentina, now leading WeTravel’s brand-new Onboarding team! I joined in March 2023 as an Account Manager, and in October 2024, I jumped at the chance to create and lead this department.

Our mission? We aim to get new customers up and running with WeTravel quickly and seamlessly so they can focus on growing their business while we do the heavy lifting. We’re problem-solvers, educators, and partners with our clients, and we’re looking for someone excited to shape the future of travel tech with us.

If you’re curious, detail-oriented, and love combining technical skills with client-facing collaboration, this could be your next adventure.

How We Work

Our Onboarding team supports new customers right when they need it most. We help our clients get started by embedding WeTravel Widgets into their websites and even creating the websites for them! We also provide personalized training to make sure every new customer feels completely confident using the WeTravel platform.

Why You’ll Love It Here

  • Impact from Day 1 – You’re not just supporting, you’re leading projects that directly shape the customer journey.
  • Global Collaboration – Work with clients and teammates from all over the world.
  • Growth Opportunities – Learn web technologies, project management, customer onboarding, and travel tech inside out.
  • Creative Problem-Solving – Every client is different, so no two projects are the same.
  • Travel Perks – You\'ll get to see the world from our annual team off-site somewhere sunny to time in our Amsterdam HQ.

You Should Apply If

  • Are fluent in English (bonus points for other languages).
  • Are organized, proactive, and love managing multiple projects at once. Are detail-oriented and comfortable in customer-facing roles.
  • Have experience working with WordPress, Squarespace, Shopify, or other CMS platforms.
  • Are excited to work independently in a remote-first environment.
  • Are passionate about educating customers and colleagues, performance improvement, and commercial success.
  • Have hands-on experience with HTML embedding, injection, iframes, or working within the shadow DOM.
  • Know how to navigate developer modes in CMS platforms to customize integrations.
  • Are comfortable troubleshooting and debugging front-end behaviors when things don’t work as expected.
  • Have experience with JavaScript frameworks (such as React, Vue, or Angular) when working on custom website integrations.
  • Feel comfortable working with FTP connections, control panel access, and file managers to update or troubleshoot client websites.
  • Bonus Points If You

  • Have experience in travel tech or SMB-focused SaaS.
  • Are familiar with HubSpot, Slack, Confluence, and Loom.
  • Have a teaching background, or Onboarding, Customer Success, Account Management, or Implementation roles.
  • Have experience designing and implementing best practices and processes.
  • Have experience working with multiple CMS Platforms.
  • Knowledge of PHP, JavaScript, CSS. Any coding experience!
  • UX / UI Best practices knowledge.
  • You Might Not Be The Right Fit If You

  • Prefer roles that are mostly reactive or lack a customer-facing interaction.
  • Prefer reactive work over proactive problem-solving.
  • Struggle with repetitive tasks or multitasking.
  • Don’t feel comfortable working across time zones with minimal supervision.
  • On a Weekly Basis, You Will Find Yourself

    As a Widget Integrations Specialist , you’ll be the bridge between our customers and our product. You’ll :

  • Embed WeTravel’s booking Widgets into client websites (WordPress, Squarespace, Shopify, custom sites, and more).
  • Troubleshoot and solve integration challenges to create seamless booking experiences. Collaborate with sales, account managers, product managers, and — most importantly — our clients to ensure smooth onboarding.
  • Lead multiple integration projects simultaneously, taking full ownership from start to finish.
  • Provide training to empower clients to use WeTravel confidently.
  • Spot pain points before they become problems and build creative solutions.
  • Work across multiple time zones, cultures, and technologies to make travel businesses shine.
  • Benefits

  • Attractive compensation
  • Fulltime - Fixed Term Contract (as International Contractor).
  • Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
  • Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
  • Work remotely for a maximum of 4 weeks per calendar year.
  • Annual team off-site (often somewhere sunny).
  • Extensive paid family leave.
  • Three paid volunteer days per year — take time to give back to causes you care about, on us.
  • 2-week cross-functional onboarding program.
  • Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment.
  • Cambly for colleagues for whom English is not their first language.
  • Join an international, travel-loving team with a passion for adventure and innovation.
  • Please Note

  • As a member of our international team, you’ll work full-time under a B2B contractor agreement, with monthly payments in USD.
  • For this role, we can only consider candidates who have the full legal right to work in South Africa (citizenship or residency). Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time.
  • Your Next Adventure Awaits

    If you’re ready to kick off your career in travel tech, work with an international team, and help businesses around the globe create unforgettable booking experiences, we’d love to hear from you.

    Apply now and join us on the journey!

    Equal Opportunities

    WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you\'re excited about this opportunity and believe you\'re a good fit, we encourage you to apply and join us in transforming the travel industry!

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    Integration Specialist • WorkFromHome, Mpumalanga, South Africa

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