Position overview :
- To provide 2nd-line support to MS contract management including site visits where required.
- To undertake troubleshooting and analysis with fault collaboration, in conjunction with the Regional Power team for additional support. (This covers, for example, RMS, Batteries, Inverters, S-miles platform.)
- To manage, contribute, understand, and support the solution dimensioning function.
- To assist with the operational performance of the Power business.
- To interpret relevant data performance reports and execute on findings.
Requirements :
Btech Electrical Engineering degree or DiplomaAt least 10 years work experience in the t elecoms industry, which includes Power Technical Support experience.Delta Advanced Power Systems & ControllersComputer literacy, g., MS Office suite-EXCEL; ticketing system (Sales Force)Research skills (to stay abreast of new trends and developments in the industry) Power-related technical skillsTraining Courses :Delta DC Power Systems, Advanced PSC3 & Orion
Energy Efficiency FundamentalsOHS Principles, Implementation and Site FilesBattery Safety and Environmental ConcernsPV solar for professionalsPractical electrical safety techniques for industryResponsibilities :
Power business strategy implementationAssists with the implementation of the market strategy (product, performance, deployment, and operations) and manages solution dimensioning (i.e., design and customisation of solutions).
Contribution to financial performance of the Power businessContributes to the Power business units financial goals / targets by operating within the expected revenues, direct expenses, overhead expenses, and profit margin.
Power business operations and performanceAssist with the optimal performance of Power Systems in the field.
Assists with functional processes, procedures, and governance for the successful delivery of the Power business.Reports regularly to the Technical Manager on support, root-cause analysis, and system dimensioning activities.Engages and collaborates with internal teams to deliver and support Power solutions.Responsible for root-cause analysis when resolving performance issues.Operational risk managementAssists with managing risks associated with the Power business operations.
SustainabilityAssists with operating a Power business within the required emissions targets.
CulturePromotes a culture where the values of the organization are seen to be alive.
Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.